Harshal D. Ingle
Associate Banker
Sitabuldi, Nagpur,Maharashtra
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious targets. Well-versed in industry regulations and asset protection strategies. Enthusiastic and always eager to contribute to team success through hard work, attention and excellent organizational skills. Clear understanding of banking and related field work and training in aptitude. Motivated to learn, grow and excel in Banking Industry. Versatile Banking professional successful at servicing bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable thinker with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Overview
3
3
Languages
3
3
Certifications
19
19
years of post-secondary education
5
5
years of professional experience
Work History
Associate Banker
State Bank of India
Beed, Maharashtra
06.2016 - 06.2020
- Served needs of more than thousands of customers in busy banking environment.
- Facilitated maintenance team training procedures to align with company standards.
- Performed Liaisoning work on several occasions.
- Dealt with land acquisition in home loan default or any other default.
- Worked with legal procedures for acquiring securities under SARFAESI Act, Debt Recovery Tribunal, Lok Adalat etc.
- Did inspection and pre & post sanction surveys in credit department.
- Worked with Asset Reconstruction Company for recoveries in bank.
- Handled several OTS and other settlement schemes for bank.
- Provided onboarding and mentoring of newly hired employees, offering positive reinforcement.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Assisted customers with setting up or closing accounts, completing loan applications, credit analysis, appraisals and signing up for new services.
- Processed customer transactions accurately and efficiently.
- Executed wire transfers, stop payments and account transfers, take over projects.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Ensured all supplies were stocked for customers and personal teller station.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards and also prepared plans for BCP-DRP (Recovery plans).
- Evaluated systems according to predetermined checklist and noted issues.
- Documented all changes and actions in computer-based tracking system.
- Trained customer employees and managers on machine use and maintenance.
- Demonstrated increased knowledge of company products and equipment.
- Gained knowledge of standard equipment, including manufacturer repair guidelines.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Oversaw bidding and proposal processes, negotiated contracts and established roadmaps with individual vendors.
- Worked in team-driven environments and communicated effectively with all.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
Clerk
Bank of India
Ratnagiri, Maharashtra
07.2015 - 06.2016
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Assisted customers by answering questions and fulfilling requests.
- Educated customers on promotions to enhance sales.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Educated customers on use of banking website and mobile apps.
- Maintained friendly and professional customer interactions.
- Responded to customer concerns and questions on daily basis.
- Processed vendor and supplier payments on weekly basis.
- Handled various accounting transactions.
- Answered inquiries on banking products including checking, savings, loans and lines of credit.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Education
Bachelor of Engineering - Electronics
S.B. Jain Institute of Technology
Nagpur 06.2009 - 08.2012
Diploma - Information Technology
Government Polytechnic
Nagpur 08.2006 - 06.2009
Schooling -
Saraswati Vidyalaya
Shankar Nagar, Nagpur 06.1993 - 06.2006
Skills
Project Management
undefinedAccomplishments
- Successfully trained more than 50 new tellers over a 5 years time period.
- Collaborated with team of 25 in the recovery of loan in a whole district.
Certification
Certified JAIIB
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
Playing Cricket, Basketball
Travelling
Reading Financial Books
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Associate Banker
State Bank of India
06.2016 - 06.2020
Clerk
Bank of India
07.2015 - 06.2016
Bachelor of Engineering - Electronics
S.B. Jain Institute of Technology
06.2009 - 08.2012
Diploma - Information Technology
Government Polytechnic
08.2006 - 06.2009
Schooling -
Saraswati Vidyalaya
06.1993 - 06.2006
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