HARSHAL KALA
Mumbai
Summary
Transformational leader with 19 years in Corporate & Investment Banking and Asset & Wealth Management Operations. Over 13 years in leadership roles driving governance structures, risk management, and business continuity planning. Streamlined target operating models and optimized P&L while managing global stakeholder relationships in a multi-matrix environment.
Overview
21
21
years of professional experience
Work History
Vice President - Wealth Management Operations, PB
JP Morgan Chase & Co.
Mumbai
02.2023 - Current
- Lead, South East Region in USA, Private Banking Support covering 7 offices - Miami, Palm Beach, Fort Lauderdale, Greater Florida, Charlotte and Atlanta.
- Providing support to Bankers and Investment Managers. Clientele includes HNIs and Ultra HNI's, Family offices, Financial Institutional Group.
- Identifying Line of Credit opportunities like mortgages, PLC, HELOC, Aircraft and Yacht Financing etc. for Clients and Prospects.
- Creating deepening opportunities on Client Portfolios across different Asset classes.
- Collaborating with Wealth Advisors, Lending Advisors, KYC, and other Operations and Solutions Teams (Mortgage, Trust & Estate, Portfolio Management), Product Owners and Design Team.
- Led team management initiatives to enhance engagement and performance through regular team huddles, one-on-ones, constructive feedback, and knowledge-sharing activities.
- Collaboration and Integration - Understanding the upstream and downstream flow of transactions, create interface, remove redundant work
- Stakeholder Management - Connects with Onshore Leadership and present performance, capacity utilization, KRIs, KPIs & Risk matrix, escalations and expectations.
- Prepared dashboards and automated reporting processes using Python to improve data presentation and accessibility.
- Strategically focus on Cost, Budget Analysis, Risk Management, Governance, Business Continuity Management, Escalation handling, KPIs, KRIs, and Capacity Management.
Assistant Vice President - KYC & Client Onboarding, Operations
Deutsche Bank Group
Jaipur
07.2016 - 01.2023
- Performed CDD, EDD, SDD, ODD checks and monitored Client Onboarding and Offboarding processes to ensure compliance and mitigate risks.
- Collaboration with Regional Leads, Business, Branch, Risk and ACOs for KYC Non-Compliant files and meets the Local AML laws, Bafin commitment and Banking Regulations.
- Led cross-functional teams to implement strategic initiatives across business units.
- Developed and executed policies for risk management and compliance frameworks.
- Coordinated with senior leadership to align departmental goals with organizational objectives.
Team Manager, Asset & Wealth Management Operations
Deutsche Bank Group
Jaipur
01.2012 - 07.2016
- Supported trade operations, settlements, reconciliation, fund administration, NAV calculations, and corporate actions.
- Led team initiatives to enhance operational efficiency and service quality.
- Managed daily activities to ensure compliance with financial regulations and policies.
- Coordinated project timelines and resources for effective team collaboration.
Manager, Global Cash Operations
Deutsche Bank Group
Jaipur
09.2008 - 01.2012
- Manual and Electronic payment processing: Executed high-risk media payment processing and handled SWIFT payment messages such as MT 103, 202, 940, 950, 199, 299, 900, and 910.
- Managed account opening, closing, and maintenance, ensuring seamless transaction capabilities.
- ISO certified Auditor by CII. Internal audits of Cash Operations business.
- Oversaw BCM activities to maintain operational stability and readiness during disruptions. Call Tree Test, resiliency and BCM test.
- Delivered training sessions as a certified internal trainer for Deutsche Bank's Training and Development Team.
Sr. Analyst
WIPRO Ltd.
Hyderabad
10.2006 - 09.2008
- Executed trade confirmations, settlements, bookings, accounting, and reconciliations while investigating failed trades.
- Contributed to the Cash Equities team at UBS Investment Bank in London.
- Analyzed complex data sets to identify trends and insights for business strategies.
- Developed comprehensive reports to support decision-making processes across departments.
- Collaborated with cross-functional teams to streamline operational workflows and enhance efficiency.
Analyst
Franklin Templeton Investments
Hyderabad
04.2005 - 10.2006
- Credit appraisal for Personal Loans, Auto Loans and Housing Loans in the US.
- Reviewing KYC documents, financial statements like Bank statements, 30-60 days of pay stubs, W-2s or 1099s from the past two years, with home loans requiring additional property-specific, tax, and insurance documentation.
- Executed background verifications and calculated loan eligibility to facilitate timely disbursement of loans.
Education
M.Com. - Accounting And Finance
Devi Ahilya University
Indore 04.2001 -
MBA - Finance
Devi Ahilya University
Indore, M.P.B. Com. - Accounting
Devi Ahilya University
Indore, M.P.Skills
- Pitchbook and Wealthengine
- Aladdin software for PMS
- Bloomberg
- Tadawul
- MS Office
- Python
- LLM
- SSR
- SWIFT
- FXPCA
- Lexis Nexis
- DB Car
Business Transition Experience
- Migrated critical processes like Client Offboarding
- Client Account Management
- Settlements
- Confirmations
- Accounting & Bookings
- Static Data management from Germany, UK, US and Singapore
Additional Responsibilities
- Migrated critical processes like Client Offboarding
- Client Account Management
- Settlements
- Confirmations
- Accounting & Bookings
- Static Data management from Germany, UK, US and Singapore
Hobbies and Interests
- Playing Badminton & Squash
- Gardening
- Keep updated on Global trends
- Listening & Playing Music
Project Management Experience
- Migrated critical processes like Client Offboarding
- Client Account Management
- Settlements
- Confirmations
- Accounting & Bookings
- Static Data management from Germany, UK, US and Singapore
Business Experience
- Migrated critical processes like Client Offboarding
- Client Account Management
- Settlements
- Confirmations
- Accounting & Bookings
- Static Data management from Germany, UK, US and Singapore
Languages
English
Proficient
C2
Hindi
Proficient
C2
German
Intermediate
B1
Timeline
Vice President - Wealth Management Operations, PB
JP Morgan Chase & Co.
02.2023 - Current
Assistant Vice President - KYC & Client Onboarding, Operations
Deutsche Bank Group
07.2016 - 01.2023
Team Manager, Asset & Wealth Management Operations
Deutsche Bank Group
01.2012 - 07.2016
Manager, Global Cash Operations
Deutsche Bank Group
09.2008 - 01.2012
Sr. Analyst
WIPRO Ltd.
10.2006 - 09.2008
Analyst
Franklin Templeton Investments
04.2005 - 10.2006
M.Com. - Accounting And Finance
Devi Ahilya University
04.2001 -
MBA - Finance
Devi Ahilya University
B. Com. - Accounting
Devi Ahilya University