Summary
Overview
Work History
Education
Skills
awards & Recognition
Hobbies
Timeline
Generic
Harshal kumar

Harshal kumar

Process analyst
Moodbidri

Summary

To work and learn in challenging environment, utilizing my skills and knowledge to be the best of my ability and contribute positively to my personal as well as organizational growth.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Process Analyst

Gallagher
06.2024 - Current
  • Streamlined insurance claim workflows by creating and updating Standard Operating Procedures (SOPs).
  • Managed LMS and ERP systems for training and operational data, ensuring 99% accuracy in processing and reporting.
  • Conducted walk-through demonstrations of proposed process changes.
  • Produced documentation outlining process improvement solutions.
  • Analyzed and documented company processes for executive leadership and suggested areas for improvement.

Education

Master of Commerce - Taxation

Alva’s College
Moodbidri
04.2001 -

Bachelor of Commerce - General Studies

Alva’s College
Moodbidri
04.2001 -

Skills

    Process documentation

    Learning Management System (LMS)

    Enterprise Resource Planning (ERP)

    Standard Operating Procedures (SOPs)

    Process Improvement

    Key Performance Indicators (KPIs)

awards & Recognition

Shining Star Award – for outstanding contributions to process improvement and service delivery.


Hobbies

Sports, Cycling, Travelling and Gardening.

Timeline

Process Analyst

Gallagher
06.2024 - Current

Master of Commerce - Taxation

Alva’s College
04.2001 -

Bachelor of Commerce - General Studies

Alva’s College
04.2001 -

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Harshal kumarProcess analyst