Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Harshal Pradhan

Harshal Pradhan

Senior Drupal Developer
Mumbai

Summary

Driven Entrepreneur successful at developing operational areas, outlining business plans and creative effective company cultures. Innovative and strategic leader with a successful history of operating in complex, chaotic environments and achieving dramatic results. Boosted customer loyalty to maintain strong revenue and develop successful software operation. Created all facets of organizational structure, generated funding and established policies for sustainability. Gifted in building relationships and independently solving problems.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Entrepreneur

Krushna53
Mumbai
06.2020 - Current
  • Built loyal account base and long-term business relationships with [Type] accounts.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Drafted invoices for completed work.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored over employees' day-to-day activities and made plans to rectify issues.
  • Promoted positive customer experience through day-to-day supervision and management of facility.
  • Interacted well with customers to build connections and nurture relationships.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Assisted in recruiting, hiring and training of team members.

Technical Architect (Senior Drupal Developer)

5 Pints Productions , Arizona
Mumbai
04.2021 - 03.2022

Senior Drupal Developer

QED42
Pune
12.2018 - 06.2020
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Worked with development teams to correct problems and run test scenarios.
  • Managed technological issues for assigned projects, increasing customer satisfaction ratings.
  • Practiced and encouraged respectful and transparent communication in interactions.
  • Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
  • Collaborated with clients to define solution requirements.
  • Worked with customers for needs analysis and to determine vendor costs.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Introduced agile methodologies and development best practices to division to enhance product development.
  • Provided direction and guidance to process improvements and established policies.
  • Provided guidance and mentored less-experienced staff members.
  • Delivered unit-tested systems within customer-prescribed timeframes.
  • Partnered with development team on product development and application support plans.

Drupal Consultant

Self Employed
Mumbai
02.2015 - 11.2018
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.

Senior Drupal Developer

Redcom
Mumbai
07.2014 - 02.2015
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Coordinated efficient large-scale software deployments.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.

Software Engineer

Venuslabs Web Solutions
Mumbai
10.2012 - 06.2014
  • Adjusted design parameters to incorporate new features.
  • Integrated third-party tools and components into applications.
  • Analyzed proposed technical solutions based on customer requirements.
  • Worked with customers for needs analysis and to determine vendor costs.
  • Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
  • Collaborated with fellow engineers to evaluate software and hardware interfaces.
  • Provided guidance and mentored less-experienced staff members.
  • Partnered with development team on product development and application support plans.

Education

Bachelor of Engineering - Electronics

Shah And Anchor Kutchhi Engineering College
Chembur
06.2008 - 10.2012

Skills

    Product development

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Timeline

Technical Architect (Senior Drupal Developer)

5 Pints Productions , Arizona
04.2021 - 03.2022

Entrepreneur

Krushna53
06.2020 - Current

Senior Drupal Developer

QED42
12.2018 - 06.2020

Drupal Consultant

Self Employed
02.2015 - 11.2018

Senior Drupal Developer

Redcom
07.2014 - 02.2015

Software Engineer

Venuslabs Web Solutions
10.2012 - 06.2014

Bachelor of Engineering - Electronics

Shah And Anchor Kutchhi Engineering College
06.2008 - 10.2012
Harshal PradhanSenior Drupal Developer