Looking forward for challenging objective work to enhance my knowledge & myself most effective & efficient manner over the period of time with flow of work for achieving success of organization.
Overview
6
6
years of professional experience
Work History
Antivirus Administrator
Kinsfolk Technology Private Limited
01.2025 - Current
Provide IT solutions with a focus on Antivirus management.
Manage over 30 Trend Micro servers (Application, Database & Gateway) and 50,000+ workstations for Antivirus-related issues.
Use Remedy ticketing tool for day-to-day ticket management.
Install and configure Trend Micro Antivirus on servers and client machines.
Manage critical issues with Trend Micro OEM support.
Mitigate VAPT (Vulnerability Assessment and Penetration Testing) points quarterly.
Maintain Antivirus compliance as per client requirements.
Prepare daily and weekly compliance reports.
Perform monthly OS & Trend Micro Application Critical Patching.
Performing the DC - DR Drill activity.
Technical Engineer
Hitachi Systems India PVT LTD
12.2021 - 12.2024
Company Overview: Mumbai
I have been working in Operations technology privileged access management ARCON PAM tool.
Account Discovery and Onboarding account and Servers in ARCON PAM.
Performing the DC - DR Drill activity in every quarter.
Managing local accounts of windows, SSH Accounts and devices Routers, Firewall, and App-Web browsers.
Clearing the vulnerabilities (VAPT) from our application server every quarter.
Perform daily activities like ARCON application checklist, LB, Cluster, and Database server.
Managing and creating password request workflow as per business requirement.
Managing Password vaulting of all Production and UAT servers and devices.
Documenting Root Cause Analysis (RCA) for P1 & P2 -related issues in production, documenting all the issues with respect to ARCON, and attending all the client and other Line of business (LOB) meetings without fail.
Working experience on Zscaler Proxy & Email security Forcepoint tool.
Analyse endpoint application data in real time to identify potential threats, rogue systems, vulnerabilities, unauthorized devices and/or system changes, and data loss prevention. Report cyber incidents to SOC incident responders.
Administration, Configuration, Rule set creations, policy finetuning, in-line mode implementations and reporting of Endpoint Security Technologies like: NGAV (Crowd Strike Antivirus).
Mumbai
Senior Tele-calling Officer
HDB Financial Services
11.2019 - 02.2021
Company Overview: Navi Mumbai
I worked as a Senior Tele-calling Officer in HDB Financial Services.
Recovery monthly installments from commercial vehicle.
Maintain Data sheet for all payments on daily basics.
Manage Client Issue for payment & provide solutions.
Navi Mumbai
Education
Higher Secondary School Certification Examination -
Secondary School Certificate Examination - undefined
Bachelor of Science - Information Technology
Mumbai University
04.2001 -
Skills
ARCOS PAM
Additional Qualification & Certification
Program in Application and Management Support, NIIT, Panvel
Computer Hardware, Networking & Multimedia, J. J. Arts College
Certificate Course in 'MS-CIT'
Working knowledge of MS Office and Databases
CEH V12 Certification
Timeline
Antivirus Administrator
Kinsfolk Technology Private Limited
01.2025 - Current
Technical Engineer
Hitachi Systems India PVT LTD
12.2021 - 12.2024
Senior Tele-calling Officer
HDB Financial Services
11.2019 - 02.2021
Bachelor of Science - Information Technology
Mumbai University
04.2001 -
Secondary School Certificate Examination - undefined
Higher Secondary School Certification Examination -