Harshal Mirchandani

Meter Reading & Bill Distribution, Meter Reading and Pre-Billing Quality Assurance:

• Ensure monthly meter reading retrieval within the stipulated time frame for all energy meters of NPCL licensed area
• Attain optical download-based meter reading against all compatible energy meters through deployment of industry benchmark technology and seamless integration for all segments of meter reading (AMR, LPR, BLE, Single Phase etc.)
• Reduce provisional(estimate/normative) based billing and ensure extensive quality checks of meter reading data before billing execution for entire consumer base
• Optimization of Meter Data Acquisition System (MDAS) for timely processing of meter reading data
• Arranging for timely resolution of reported site anomalies such Meter problem, Meter Beyond Reach, etc
• Arranging on site meter readings against consumer complaints within specified turn around time (TAT)

Revenue Assurance:

• Preparation of Energy Flow Analysis for monitoring T&D losses across all 33 KV and 11 KV feeders
• Load enhancement of consumers based on demand(usage) as per provisions of UP ESC,2005
• Verification of rate category as per on site electricity supply usage
• Verification of all SAP IS-U operands applicable for maintained rate category as per tariff
• Check for correct Allocation of Meter Reading Unit (MRU)
• Device Management i.e check for billing registers configured along with demand(usage) based billing
• Assessment of energy against defective meters and development of tool for extensive meter tamper data analysis

Bill Printing and Distribution:

• Finalization and deployment of monthly electricity invoice artwork
• Arranging hard copy bill printing and distribution of all post-paid connections within the stipulated time frame while capturing digital Proof of Bill Delivery
• Archiving of old electricity bills in original form for future reference in legal matters
• Introduction of Multi Colour Electricity Bills; Dynamic data printing on both sides of bill

Audit and Other Responsibilities:

• Lead Department Representative for ISO-9001 and OHSAS-14001 internal and external audits
• Deputy Leader for 5S Audits across office facility
• New Connection Audit before first invoice preparation-Ensure zero defects
• Overall MIS preparation for Management Dashboard
• Vendor Management-Agreement formulation, monthly invoices, rate revision proposals etc.

• Billing execution in, for all High Voltage (HT) consumers as well as premium Low Voltage consumers
• Led Team towards effective tariff implementation within stipulated time frame in Dec’17 and Sep’19
• Tariff Configuration in SAP IS-U for Net Metering (solar roof top) and Open Access Consumers
• Instrumental in development of Dynamic Period Control (DPC) functionality that allows for auto reconciliation of estimated billing charges post attainment of actual meter reading
• Revenue Billing of difference energy units beyond threshold in Multi Point Societies as per regulations
• Creation of Billing User checklist for elimination of mistakes in process execution
• Revamping criteria for filtration of implausible meter readings in SAP IS-U
• Optimized execution time in SAP IS-U for critical billing transactions to reduce TAT

• Part of core team responsible for establishment of In-House Transformer Repair Workshop
• Preparation of GTPs for procurement of Power and Distribution transformers as per IS standard
• Conducting first hand quality inspection and testing of new Power and Distribution Transformers
• Managing SAP Activity pertaining to Transformer Movement, Spare Material Issue / Regularisation and Plant Maintenance Module viz Preventive, Breakdown and General Maintenance along with creation of Internal & External Refurbishment Orders
• Introduction of SAP-SYCLO on hand held portable devices for real time monitoring of O&M activities
• Preparing Monthly Operation Reports & Detailed Transformer Failure Reports for the Transformer Dept.