Detail-oriented Engineering Manager with over a decade of experience in different verticals of Network Engineering, Operations, Support, Telecom and Cloud with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Insightful Techno-Manager with experience directing and improving Network / Cloud operations, Service / Network reliability through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Manager, Network/Site Reliability Engineering
Oracle Corporation
Bengaluru
04.2020 - Current
As a Service Owner of Oracle Cloud Infrastructure’s Virtual Network EDGE portfolio, taking care of multiple services for designing solutions, providing support to customers and deploying services across all regions.
Bootstrapped the entire team in India under India Development Center (IDC)
Cross-trained employees to maximize team agility and performance.
Daily work revolves around Multi-vendor Network Devices, Datacenter Architecture, Open-Source product usability within the stack, Cross team collaborations for new feature work, Deployment of new Regions, Customer escalations, new customer solution design engagements, On-Call Support and acting as a final point of Escalation etc
Work cross-functionally within the organization and with external partners for new solutions/migration plans for existing & New customers.
Assistant Manager | Lead Network Engineer - IoT
Cisco Systems Inc
Bengaluru
10.2017 - 04.2020
As a Part of the Network Engineering team need to do all daily routine activities on devices like Router (All Cisco)/Switches (All Cisco)/Firewall (All Cisco +Fortinate)/Load Balancers (LTM)
Leading Team of 10 Network Engineers for NETENG India Team.
Build entire Team in India with the help of my manager sitting in the USA to use the “Follow The Sun” Model
Act as a Solution Engineer/Architect for Cisco IoT Network Integration/Migration, Enterprise customer solutions, and Telecom Operators integration.
Work cross-functionally within the organization and with external partners for new solutions/migration plans of IoT/Connected Car customers/Internet Facing Customers
Working in a Hybrid environment (SaaS+ISP+Managed services) with multiple millions of devices and 500+ partners across the globe via multiple Data centres
> Key Projects:
Integration of Telecom operators across Americas/ Europe / Gulf region / Asia / Africa ( Kyivstar-Europe, MTN-Africa, Reliance UNLIMIT-Asia, Etisalat - UAE, Mobily -Saudi Arabia, INDOSAT-East ASIA)
PoC for all P1 escalations for All VPN/Internet Facing IoT Customers/Connected
Car customers / All Telecom Operators across Globe
All Peering within Europe/Gulf /Asia, successfully turned up 10+ Circuits and 150+ customer IPSEC VPNs (static + dynamic)
Migration of 700+ Customers working on the SAMI module to the ASR5K platform
AT&T VPN solution designing and implementation on London/Amsterdam DCs for
Nokia WING project (Biggest collaboration in Europe Region between ATT/Nokia & Cisco IoT)
PoC for all enterprise customers Escalated Issues
Sr. Executive - IP Network
IDEA CELLULAR LTD, BIRLA GROUP
Ahmadabad
07.2016 - 09.2017
Handling IP Network of the entire Gujarat State by Leading a team of 2 Engineers.
Alarm management, Fault management & configuration management of IP Nodes along with Implementing changes in the IP network as per Plan shared by the IP Planning team or Corporate Team
Ensuring hygiene and availability of the entire IP network
QoS implementation, MPLS network configuration and troubleshooting, OSPF/BGP protocols configuration in the entire network & troubleshooting during issue
Configuration and maintenance of routers and switches of vendors such as CISCO, Alcatel Lucent (NOKIA), Ericsson etc.
NOC Executive (Network Operation Centre-Engineer)
Hathway Cable & Datacom Ltd
Surat
12.2015 - 07.2016
Responsible for monitoring networking systems, and networking devices, and building custom-built tools for the entire City
Leading team of 3 Engineers & 200+ Field engineers
Monitoring Bandwidth Utilization with the management of Leased lines from TATA communication, Vodafone & Airtel
Configuration & Maintenance of switches, Routers as well as Fiber Lines along with Daily NOC activities like stack changing, Links monitoring & making appropriate changes
Perform responsibilities of analyzing network topologies and identifying network performance issues
Network Engineer
Reliance Industries Ltd for Microlink Solutions
Surat
08.2015 - 12.2015
Configuration, Monitoring, and troubleshooting of the entire network in the whole plant with around 250+ L2 & L3 Cisco Switches (2912, 2924,2950,2960,3750 series), 4 Routers and 39 Access points using TACAS Server, Cisco works, Whats up gold & various Solarwinds’ Network utilities
Handled responsibilities of providing 24x7 networking support in a production environment
Handled responsibilities of monitoring network traffic, installing network equipment, and maintaining data networking systems
Network Specialist
GIDC from DEV ITPL
Surat
02.2015 - 08.2015
Managing a small network & server of 20 devices and reporting the utilization
Team leading of 11 people
Managing IP allocation & its updation at HO & ROs
Look after Fiber termination from BSNL and update it in ISA Server
Network Engineer
Precision cast India Pvt Ltd
Surat
07.2014 - 02.2015
Established entire network & Fiber connectivity at the site (8 Cisco switches,1 Leased line termination, LIU management)
Solving Network, System and fibre connectivity-related problems
Monitoring Network & fibre Operations.
Performed troubleshooting for Juniper, Cisco, and packet analysis.
Intern Network Engineer
Precision Group
Surat
07.2012 - 06.2014
Installed and maintained data and voice circuits through routers, switches and WAN devices.
Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
Advanced knowledge of large-scale global enterprise network operations and security.
Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
Education
MBA - Network Infrastructure Management
MIT School of Business
Pune, India
04.2015 - 05.2017
Bachelor of Technology - Electronics & Communication Engineering
Gujarat Technological University
04.2011 - 05.2014
Diploma of Engineering - Electronics & Communication Engineering
Gujarat Technological University
04.2008 - 04.2011
Skills
Cloud Networking and Operations
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Timeline
Manager, Network/Site Reliability Engineering
Oracle Corporation
04.2020 - Current
Assistant Manager | Lead Network Engineer - IoT
Cisco Systems Inc
10.2017 - 04.2020
Sr. Executive - IP Network
IDEA CELLULAR LTD, BIRLA GROUP
07.2016 - 09.2017
NOC Executive (Network Operation Centre-Engineer)
Hathway Cable & Datacom Ltd
12.2015 - 07.2016
Network Engineer
Reliance Industries Ltd for Microlink Solutions
08.2015 - 12.2015
MBA - Network Infrastructure Management
MIT School of Business
04.2015 - 05.2017
Network Specialist
GIDC from DEV ITPL
02.2015 - 08.2015
Network Engineer
Precision cast India Pvt Ltd
07.2014 - 02.2015
Intern Network Engineer
Precision Group
07.2012 - 06.2014
Bachelor of Technology - Electronics & Communication Engineering
Gujarat Technological University
04.2011 - 05.2014
Diploma of Engineering - Electronics & Communication Engineering