Harshan Sharon Pinto

• Incharge of the station as well as Front waiter and Back Waiter
• Make suggestions based on their preference
• Memorizing the menu and offering recommendations to upsell drinks, appetizers

and desserts

• Delivering checks and collect payment
• Assigning tasks and monitoring performance of my team members
• Doing the paperwork at the end and reporting to Maitre d

• Welcoming guests and handling the baggage
• Contribute to an overall exceptional experience from check-in through check-out.
• Know room locations, types of rooms available, and room rates, as well as other services of the property
• Handle guest complaints
• Provide excellent guest service