Harsh Arun Singh

• Enhanced client satisfaction by providing exceptional support and managing relationships throughout the sales cycle.
• Improved lead generation processes by implementing innovative marketing strategies and leveraging digital channels.
• Streamlined sales processes for better efficiency, resulting in a higher conversion rate of leads to clients.
• Implemented CRM systems that improved tracking of client interactions and facilitated more targeted marketing efforts.
• Developed and implemented comprehensive sales training programs that strengthened the skills of the business development team, leading to improved performance metrics.
• Delivered engaging presentations at industry events, showcasing the company''s expertise and raising brand awareness.
• Increased revenue by identifying and targeting new markets for the company''s products and services.
• Developed strategic partnerships with key industry players to strengthen product offerings and expand market reach.
• Mentored junior team members, fostering professional growth and strengthening the business development department''s capabilities.
• Exceeded annual sales targets through consistent pipeline management and effective negotiation tactics.
• Engaged with customers to build business relationships.
• Developed business pipeline using cold and warm techniques.
• Reviewed client concerns and recommended appropriate changes to supervisors.
• Managed needs of more than 400 customers at once using strong prioritization and multitasking abilities.
• Opened over 10 new accounts, exceeding goals 40%.

• Developing relationships with key customers to ensure satisfaction and repeat business
• Working on Lead-Square to provide accurate data of Business
• Exploring School market of Allocated area
• Monitoring sales activity and pipeline to ensure achievement of sales targets
• Analyzed customer data to identify trends and opportunities
• After understand customer needs and desire suggest valuable product according to their requirements.
• Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
• Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
• Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
• Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
• Maximized customer retention rates by addressing concerns promptly and ensuring high levels of satisfaction throughout sales process.
• Increased sales revenue by implementing strategic business plans and expanding client base.
• Managed team of sales representatives, providing coaching and guidance to improve performance and achieve targets.
• Established clear performance metrics for sales team, driving accountability and focus on results.
• Participated in industry events to network with potential clients and stay informed about market developments.
• Championed new product launches within the assigned territory, driving awareness and demand among key customers.

• Developing relationships with key customers to ensure satisfaction and repeat business
• Working on Salesforce to provide accurate data of Business
• Exploring School market of Allocated area
• Monitoring sales activity and pipeline to ensure achievement of sales targets
• Analyzed customer data to identify trends and opportunities
• Meeting Day to Day quality Customer for company
• Solving customer queries
• Convincing customer to buy product
• After understand customer needs and desire suggest valuable product according to their requirements.
• Developed and implemented customer service policies and procedures.
• Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
• Developed strong relationships with clients through consistent communication and proactive problem solving.
• Produced and implemented customer satisfaction guarantee program which directly resulted in 99% increase in sales.
• Directed 3-person team of customer service personnel while helping front-line team members work effectively with over 6 daily customers.

• Specialize in maintaining Data in a modern format & Relationship building with vendor
• Expanding new vendor portfolio & Minimizing Revenue Cost
• Identification of Vendor needs and reduce costing of billing material
• Using SAP to generate Invoices, MIGO GRN, BTPO, STO, Purchase Order, Purchase requestion, Maintain buffer norms, Maintaining inventory of material
• Using SAP T code
• ME21N, ME51N, ME23N, ZMB52, ZMB51, ZMB53, MIGO.ME22N, ZST_GRN, ZE_INVOICE, VA02, VA03, VF02.VF03.VL01N, VL02N, VA01, VA05, MB5T, ME2L .
• Solving all billing and PO queries
• Always Team Player.
• Implemented innovative process improvements that enhanced productivity and reduced operational costs.
• Negotiated contracts with vendors to secure favorable terms, resulting in significant cost savings for company.
• Collaborated with stakeholders to define project scope, objectives, and deliverables for successful outcomes.
• Optimized supply chain management practices by evaluating current processes, identifying inefficiencies, and implementing cost-effective solutions.
• Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
• Directed work of Nilkamal employees, monitoring quality, compliance and productivity.

• (Business Development) At Jeena & company .
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
• Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
• Expanded market share with strategic territory planning and targeted prospecting.
• Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

• Specialize in relationship building, customer retention, new customer development, maximizing revenue, and up-selling Identified and qualified customer needs, developed sales strategies Support employee sales and service activity to generate profitable premium growth and market share Convincing Customer to buy product Solving customer queries.
• Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.

• Specialized in Sailing Products Handling Cash Counter Maintain various report of stocks Convincing Customer to buy product Solving customer queries.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Percentage: 63

Percentage: 53

Percentage: 50