Results-driven Service Performance and Reporting Analyst at ANZ, skilled in ServiceNow and Qlik Sense. Successfully automated reporting processes, enhancing accuracy and timeliness. Expert in KPI monitoring and cross-functional collaboration, fostering operational efficiency. Proven ability to provide actionable insights and training, driving continuous improvement in change management practices.
Working With ANZ as Service Performance and Reporting Analyst from Aug 202 to Present. Working with ANZ as Change Analyst from Sep 2019 to June 23. Worked with IBM India Pvt Ltd, Bangalore as Change Management consultant from Nov 2014 to Aug 2019.
FY24 Qtr2 R&R