Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
CustomerServiceRepresentative
HarshaVardhan Reddy B

HarshaVardhan Reddy B

Technical Lead- Salesforce(LWC, CPQ, Apex, Aura) 4x Certified, 4x Super Badges, 8+ Years

Summary

Meticulous Technical Lead strictly adheres to both client-provided technical requirements and internal business goals. Balances project prioritization to fulfill both contractual obligations and internal revenue requirements. Provides foresight and management designed to grow satisfied customer bases and revenue figures.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
5
5
Certifications

Work History

Technical Lead - Salesforce Developer

ValueLabs
Bangalore
01.2021 - Current

Current Project : Training videos and material access

Previous Project : Certification and Audit Products


Worked on LWC Components, Apex, Integration, TestClass, Admin including Flow, CPQ.

Used Design Patterns and Mock class to improve code quality.


Current Role and Responsibilities:

Responsible for leading an offshore team and gathering requirements from customers. I worked closely with business analysts to shape the stories and create solutions for them. I coordinated with the team to ensure that the solutions were implemented effectively and efficiently.


  • Experienced in Salesforce CPQ, including product configuration, product rules, price rules, quote and contract templates, contracts, and subscriptions
  • Skilled in Apex development and normal admin configurations like flows
  • Implemented CPQ functionality for existing clients, including custom object storage for pricing details and fetching dynamically
  • Created custom quote and contract templates using xsl-fo format
  • Working on training videos and material access
  • Added Stripe integration and LMS integration to previous projects
  • Utilized design patterns to create efficient and reusable code structures that follow best practices and design principles.





Consultant - Salesforce Developer

Service Cloud
Bangalore
04.2019 - 01.2021

Electricity Provider – Community Cloud, Sales cloud

Insurance Client – Service Cloud.

  • Led a 6-member team for two separate 5-month scopes, responsible for analyzing requirements, deployment, creating technical designs, and implementing solutions.
  • Conducted training sessions for subordinates and participated in candidate interviews to build a strong Salesforce team.
  • Worked on Community Pages, integrating with other teams to ensure seamless functionality.
  • Developed custom Lightning Components for quick menus, accordion sections, select options, and record editing.
  • Implemented triggers before and after insert, update, and delete, ensuring smooth data management.
  • Utilized Apex classes to meet new requirements and developed Test Classes and Package XML files to maintain code quality.
  • Configured Page layouts, Profile permissions, and List View to streamline access and increase efficiency.
  • Implemented Process Builder and Workflows on different objects to send emails and update fields.
  • Worked with Scratch Orgs, GitHub, and VS Code to efficiently manage the development process.
  • Worked with an insurance client on Service Cloud, implementing Omni-Channel, Queue, Routing configuration, and Email-to-Case functionality.

Salesforce Developer

Sales Cloud, Service Cloud, B2B E-Commerce
Bangalore
12.2015 - 04.2019

B2B E-Commerce – Salescloud

Goods Transportation - Sales Cloud

Implementing Existing Functionalities to Lightning.


Summary:

  • Collaborated with onsite team members and client stakeholders to understand requirements and address impediments.
  • Configured users' roles, permissions, and profiles based on business requirements.
  • Developed custom objects and fields, workflows, and page layouts using Apex and Visualforce.
  • Prepared and tracked incident and enhancement records for the team.
  • Worked with Batch Apex, Schedule Apex, and test classes for Apex components and VF Email controllers.
  • Implemented existing functionalities to Lightning in a Goods Transportation project.

Details:

In this role, I collaborated with onsite team members and client stakeholders to gain an understanding of their requirements and address any impediments. I created custom fields, field dependencies, and relationships between business objects and tabs in Salesforce.com. Additionally, I updated page layouts and picklist for various fields and used workflows to automate business needs.

I also developed Apex, triggers, and Visualforce pages, updated profiles for new applications, and configured users' roles, permissions, and profiles as per business requirements. I customized page layouts for Salesforce.com standard and custom objects and created custom objects to build new applications.

Furthermore, I created test classes for Apex components and VF Email controllers and worked with Process Builder, Standard, and VF Email to trigger email alerts based on different use cases in Salesforce Lightning. I prepared MOM documents and tracked daily, weekly, and monthly incident and enhancement records for the entire team to follow the SLA.

In another project, I worked on implementing existing functionalities to Lightning in a Goods Transportation project. This involved working on different Lightning components to create quick menus of records, accordion sections, select options, and record edit forms, as well as creating quick actions to create records. I also worked on different triggers before and after insert, update, and delete, Apex classes for new requirements, and test classes and package XML files for the same. Additionally, I worked on page layouts and profile permissions, as well as the Process Builder and workflows on different objects to send emails and update fields.


Software Engineer Trainee

Support Project
12.2014 - 11.2015
  • Prioritized tasks and completed in order of importance.
  • Coordinated project tasks among multiple departments.
  • Brainstormed with engineering team to determine appropriate code testing processes.
  • Partnered with team members to learn best practices in software design.

Education

Bachelor of Technology - Computers

PBR VITS
06.2010 - 04.2014

Skills

    Salesforce Admin

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Certification

Platform Developer 1

Awards

Consistently Coding Excellence Award
Recognized numerous times & awarded with many spot awards.
Star of the Month Awards

Timeline

Technical Lead - Salesforce Developer

ValueLabs
01.2021 - Current

Consultant - Salesforce Developer

Service Cloud
04.2019 - 01.2021

Salesforce Developer

Sales Cloud, Service Cloud, B2B E-Commerce
12.2015 - 04.2019

Software Engineer Trainee

Support Project
12.2014 - 11.2015

Bachelor of Technology - Computers

PBR VITS
06.2010 - 04.2014
HarshaVardhan Reddy B Technical Lead- Salesforce(LWC, CPQ, Apex, Aura) 4x Certified, 4x Super Badges, 8+ Years