HARSHDEEP SINGH
Network Automation And Observability Engineer
91, Major Shushil Amia Marg, Sector 23,Grugaon
Summary
To work in a challenging environment demanding all my skills and efforts to explore and adapt myself in different NMS and automation tools and realize my potential also where I get the opportunity for continuous learning and exploring.
Overview
7
7
years of professional experience
3
3
Languages
Work History
App/Cloud Support Senior Analyst
Accenture Solutions Private Limited
02.2024 - Current
- Create Modify Python and Perl scripts based on database and Network Saas platform API for network automation.
- Working on HPNA tool for managing Security, Network devices backups and configuration changes.
- Responsible for Health checks of devices.
- Create\Modify and delete compliance policies in HPNA tool for network and security devices.
- Responsible for Upgrade, patching on the Tools whenever Required.
- Vulnerability management on tools through pen testing.
- Add/Remove devices from monitoring.
- Setting up alerts on devices as per client’s requirement.
- Enabling\Disabling reporting of compliance violation devices and configuration changes devices to client.
NMS Tools Infrastructure Engineer
BT Group
06.2022 - 02.2024
- Working on various tools for managing and monitoring Security, Network devices and Servers.
- Responsible for Health checks of devices.
- Responsible for Upgrade, patching on the Tools whenever Required.
- Vulnerability management on tools through pen testing.
- Fixing Vulnerabilities on security tools.
- Add/Remove devices from monitoring.
- Setting up alerts on devices as per client’s requirement.
- Perform changes to fix issues on the tools.
ITSM and NMS Tools Support Engineer
Team Computers Pvt. Ltd.
03.2021 - 06.2022
- Assisted numerous clients with their tool environment problems.
- Implemented ITSM and monitoring tools for various client setups.
- Implemented a could-based ITSM application.
- I have integrated Manage Engine NMS tool with ITSM tool
- Enhanced/upgrade the NMS tool environment.
Network Engineer
Hi-Tech Informatics Pvt. Ltd.
09.2019 - 03.2021
- Configured Solarwinds custmized dashboard and report automation
- Device Onboarding and ofboarding on HP IMC NMS tools.
- Resolved NMS tools issues
- Performed DR link connectivity activitiesin Data Center.
- Did Cisco IOS upgradation.
- Resolved LAN and WAN issues.
ITSM and NMS Tools Support Engineer Trainee
Team Computers Pvt. Ltd.
06.2018 - 07.2019
- Assisted numerous clients with their tool environment problems.
- Configured ITSM and monitoring tools for various client setups.
Education
Bachelor - Computer Science Engineering
Punjab Technical University
Amritsar01.2018
High School - undefined
Punjab School Education Board
Kallah01.2014
12th - Physics, Chemistry, Math
Punjab School Education Board
Tarn Taran01.2012
Skills
Routing and Switching, Knowledge of OSI Reference Model, Subnetting(FLSM), VLSM
Routing, Protocols ; – RIPv1, RIPv2, EIGRP, OSPF, Static Routing,
Switching :-STP, VTP, DTP, ARP, RARP, LACP,
SNMP, SMTP, SSH, TFTP, FTP, NetFlow, syslog
Proficient in Windows and Linux console environments
Strong knowledge of ITIL framwork, including incident, problem, and change management best practices
Tools and Automation: Implementation, configuration and supporting on tooling issues Troubleshooting Hands-on experience on below mentioned NMS and ITSM tools
ITSM Tools: - GLPI, Manage engine Service Desk Plus, ManageEngine Service Desk, Kaseya ServiceDesk plus, Sapphire, Summit Symphony
N/W Monitoring and Management Tools: - Nagios Core, Nagios XI, Manage Engine OP Manager, Manage Engine NCM, Manage Engine NFA, Manage Engine Firewall Analyzer, SolarWinds NPM, SAM and NCM, HPE Intelligence management configuration, Dell Smarts Ionix, IBM SevOne, Juno space and F5 BIG IQ, HPNA,
Log Monitoring Tools: - Manage Engine Log Analyzer
Automation Scripting based on python and perl
Ansible
Timeline
App/Cloud Support Senior Analyst
Accenture Solutions Private Limited
02.2024 - Current
NMS Tools Infrastructure Engineer
BT Group
06.2022 - 02.2024
ITSM and NMS Tools Support Engineer
Team Computers Pvt. Ltd.
03.2021 - 06.2022
Network Engineer
Hi-Tech Informatics Pvt. Ltd.
09.2019 - 03.2021
ITSM and NMS Tools Support Engineer Trainee
Team Computers Pvt. Ltd.
06.2018 - 07.2019
Bachelor - Computer Science Engineering
Punjab Technical University
High School - undefined
Punjab School Education Board
12th - Physics, Chemistry, Math
Punjab School Education Board