HARSHDEEPP RAI
Khanna
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Floor Supervisor
Tim Hortons
Barrie
12.2022 - 10.2025
- Supervised daily operations to ensure smooth workflow and customer service.
- Managed inventory levels and organized stock for efficiency.
- Enforced health and safety regulations among team members.
- Conducted regular quality checks on food and beverage preparation.
Floor Manager
Burger King
Barrie
03.2022 - 12.2022
- Supervised daily operations in a fast-paced restaurant environment.
- Coordinated staff schedules to optimize workforce efficiency and coverage.
- Maintained a safe, clean and organized floor environment.
Sales Representative
Hudson's Bay
Barrie
01.2021 - 12.2022
- Engaged customers to understand their needs and preferences.
- Presented product features and benefits to enhance sales effectiveness.
- Processed transactions accurately using point-of-sale systems.
- Maintained accurate records of all sales and prospecting activities.
Front Desk Intern
Inn at the forks
Winnipeg
09.2020 - 11.2020
- Greeted guests upon arrival and provided information about hotel services.
- Managed front desk operations including check-ins and check-outs efficiently.
- Processed payments and handled cash transactions securely at the front desk.
- Answered phones, responded to inquiries, and took messages.
Cashier Supervisor
Safeway Osborne
Winnipeg
01.2019 - 11.2020
- Trained new cashiers on register operations and customer service standards.
- Monitored cash handling procedures for accuracy and compliance with policies.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
Dispatcher
Unicity Taxi Ltd
Winnipeg
04.2019 - 09.2019
- Assisted customers with inquiries and dispatched taxis in a timely manner.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
Education
Diploma - Hotel and Hospitality
Commonwealth College
Winnipeg, Manitoba2019
Hotel and Hospitality Services – certificate -
Manitoba Institute of Trades and Technology
Winnipeg, ManitobaWHMIS Certification -
Manitoba Institute of Trades And Technology
Skills
- Hard Skills
- Soft Skills
Accomplishments
- Achieved 100% result through effectively helping with skillsets .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7 staff members.
Certification
- First Aid/CPR Certified
- Public Speaking
- WHMIS
- Bullying in the Workplace
- Food Handler Training Certificate
- Clean It Right
travelling, adventure activities
I Love to move to new places that offer me better job opportunities and help me build up a solid character. Exploring adventure activities further help in keeping mentally and physically fit .
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Affiliations
- Fashion Sense
- Social Interaction
- Gardening
- Organizing
- Reading
References
References available upon request.
Timeline
Floor Supervisor
Tim Hortons
12.2022 - 10.2025
Floor Manager
Burger King
03.2022 - 12.2022
Sales Representative
Hudson's Bay
01.2021 - 12.2022
Front Desk Intern
Inn at the forks
09.2020 - 11.2020
Dispatcher
Unicity Taxi Ltd
04.2019 - 09.2019
Cashier Supervisor
Safeway Osborne
01.2019 - 11.2020
Diploma - Hotel and Hospitality
Commonwealth College
Hotel and Hospitality Services – certificate -
Manitoba Institute of Trades and Technology
WHMIS Certification -
Manitoba Institute of Trades And Technology