Harsheeta Jaiswal
Kolkata
Summary
Dynamic sales professional with over two years of experience in developing effective sales strategies and enhancing customer engagement. Proven track record of increasing profitability through managing substantial sales pipelines, and improving response times by 70%. Skilled in conducting product demonstrations, and crafting persuasive sales presentations. Leveraged business analytics expertise to drive data-driven sales strategies, optimize lead conversion, and enhance revenue growth. Aiming to apply these capabilities to contribute to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admissions Counselor
upGrad
Bangalore
05.2023 - 10.2024
- Formulated innovative sales strategies, and executed cold calling initiatives.
- Acquired over 150 new clients on a quarterly basis.
- Drove a 30% sales revenue increase within six months by implementing strategic client acquisition initiatives.
- Increased customer retention by 30% through proactive engagement.
- Crafted compelling sales presentations, and developed tailored service and pricing proposals.
- Educated clients on product features while delivering engaging product demonstrations.
- Evaluated customer metrics to identify and implement strategies for revenue enhancement.
- Automated repetitive tasks such as follow-ups, emails, and data entry using Salesforce enhance operational efficiency, streamline workflow, and optimize response times by 70%。
Academic Mentor
ODA CLASS
Bangalore
08.2022 - 05.2023
- Oversaw a portfolio of over 80 leads weekly while sustaining a robust sales pipeline.
- Championed the company's growth and profitability by nurturing strong client relationships.
- Delivered academic mentoring and counseling to foster trust and showcase product value.
Back Office Intern
Indian Spelling Bee
Kolkata
11.2021 - 02.2022
- Acquired comprehensive knowledge of various organisational departments.
- Assisted senior team members in report drafting and presentation preparation.
- Identified and communicated critical operational bottlenecks to senior management.
Education
Bachelors - Science
CALCUTTA UNIVERSITY
ISC - Maths, Phy, Bio, Chemi
St. Thomas Church School
Skills
- Sales strategies and techniques
- Cold calling and outreach
- Sales presentations and demonstrations
- Closing techniques and negotiation
- Data analysis and insights
- Communication skills (verbal and written)
- Active listening and engagement
- Problem solving and critical thinking
- Analytical approach to decision making
- CRM tool optimization
Languages
- English
- Hindi
Certification
- upGrad Professional Certification Program in Business Analytics
Timeline
Admissions Counselor
upGrad
05.2023 - 10.2024
Academic Mentor
ODA CLASS
08.2022 - 05.2023
Back Office Intern
Indian Spelling Bee
11.2021 - 02.2022
Bachelors - Science
CALCUTTA UNIVERSITY
ISC - Maths, Phy, Bio, Chemi
St. Thomas Church School
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