Harshika Shah
CHennai
Summary
Dynamic co-owner at Bored At Home, adept at enhancing customer satisfaction through effective communication and problem resolution. Leveraged strong interpersonal skills and MS Office proficiency to address customer needs promptly, resulting in consistently positive feedback. Committed to ongoing education, ensuring a knowledgeable approach to service excellence. Fluent in English, Hindi, and Tamil.
Overview
2
2
years of professional experience
Work History
Bored At Home
Co-owner
Chennai
06.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Education
Bachelor of Commerce -
Madras University
Chennai 05-2026
High School Diploma -
Kola Saraswathi Vaishnav Senior Secondary School
Chennai 03-2023
Skills
- Customer service
- Effective communication
- Time management
- Multitasking Abilities
- MS Office
- Interpersonal communication
- Computer skills
Affiliations
- Badminton enthusiast
- Artist
- Movie buff
- Bookworm
Languages
English
First Language
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Timeline
Bored At Home
Co-owner
06.2023 - Current
Bachelor of Commerce -
Madras University
High School Diploma -
Kola Saraswathi Vaishnav Senior Secondary School
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