Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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Harshil Oza

Harshil Oza

Ahmedabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Software Specialist

eClinicalWorks India Pvt Ltd
Ahmedabad
12.2021 - Current
  • Identified root cause of technical issues and developed solutions.
  • Created detailed reports outlining the scope of work completed and recommendations for further action.
  • Provided remote support to customers experiencing technical difficulties.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Resolved service requests by individually troubleshooting and addressing user issues.

Education

Masters in Computer Applications - Computer Science And Programming

Gujarat Technological Institute
Ahmedabad
08-2017

Skills

  • Java with data structures and algorithms
  • Python (with Django and Flask)
  • HTML, CSS and JavaScript
  • SQL (MySQL, MSSQL)
  • Version Control (GIT and Git HUB)
  • React
  • Node JS and Express JS
  • Microservices and Serverless
  • Generative-AI
  • Docker
  • Kubernetes and Openshift
  • Verbal and Written communication
  • Troubleshooting
  • Cross-functional Team work

Certification

  • Alpha (DSA with Java) through Apna College
  • IBM Full Stack Software Developer Professional Certification

Timeline

Software Specialist

eClinicalWorks India Pvt Ltd
12.2021 - Current

Masters in Computer Applications - Computer Science And Programming

Gujarat Technological Institute
Harshil Oza