Harshil Rakhasiya
E-commerce
SURAT
Summary
- Experienced with digital marketing, SEO, and data analysis to drive e-commerce success. Utilizes strategic planning to optimize online presence and improve customer engagement. Track record of leveraging market insights to implement effective sales strategies.
- E-commerce professional with commitment to driving online sales and enhancing customer satisfaction.
Overview
6
6
years of professional experience
3
3
Languages
Work History
E-Commerce Specialist
E-commerce Department
02.2020 - Current
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
- Maintained working knowledge of company products, services and promotions.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
- Analyzed website data using Google Analytics, identifying areas for improvement and implementing necessary changes.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Monitored trends in online retail to identify new opportunities for growth.
Education
No Degree -
R.V Patel Commerce College
Surat06-2016
Skills
- Order fulfillment
- Digital marketing strategy
- Product listing optimization
- Customer support
- Google analytics
- Payment Reconciliation
- International shipping
- Budget planning
- Search Product optimization
- Website maintenance (Medium Expirance )
- Promotions planning
- Online marketing
- Returns handling
Timeline
E-Commerce Specialist
E-commerce Department
02.2020 - Current
No Degree -
R.V Patel Commerce College