HARSHIL SHAH
BRANCH MANAGER
AHMEDABAD,GUJARAT
Summary
> Experienced Branch Manager with over 3 years of experience in Shree Enterprises Ltd (All Types of Building materials). Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
Languages
5
5
years of post-secondary education
4
4
years of professional experience
Work History
BRANCH MANAGER
SHREE ENTERPRISES LTD
KAMPALA, KAMPALA
06.2020 - 01.2021
- Managed branch with average of $160,000 in monthly deposits.
- Expanded territory by effectively negotiating beneficial deals for principle product sales, distribution and service.
- Led team of eight employees staff.
- Maintained friendly and professional customer interactions.
- Increased overall annual sales 100% by incorporating several quality process improvements within branch.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Maintained all records of inputs and outputs related to stocks and accounts securely
Raw Materials & Packaging Manager
REGAL PAINTS (U) LTD
kampala, uganda
07.2017 - 06.2018
- Implemented policies to reduce cost and eliminate waste.
- Improved inspection policies to increase quality of raw materials and finished goods.
- Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
- Scheduled and organized inventory management of paints raw materials and packaging material , worth over $10,000,000.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Director
Shree Parshwa Enterprise
Ahmedabad, Gujarat
05.2015 - 06.2017
- Made recommendations for changes in funding process and policies based on data and judgment.
- Verified all building areas were working optimally and kept clean.
- Negotiated $4000 purchase and delivery.
- Analyzed business needs while soliciting customer feedback for process improvements.
- Managed teams to guarantee successful supply chain pipeline for markets.
Account Executive
P.K. International ltd
Ahmedabad, Gujarat
02.2014 - 12.2014
- Created and executed account strategies to present services to key decision makers.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Education
Bachelor of Commerce - Business Administration
S.M.P.I.C
Ahmedabad 06.2012 - 06.2015
H.S.C - COMMERCE
N.R HIGH SCHOOL
AHMEDABAD 04.2011 - 06.2012
S.S.C -
N.R. HIGH SCHOOL
AHMEDABAD 06.2009 - 06.2010
Skills
Cash handling expertise
Business development expertise
Relationship building and management
Friendly
Sales expertise
Staff Management
Customer service awareness
Strong team-builder
Marketing
Project Management
Product training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Repeatedly received recognition from superiors for excellence in service.
Timeline
BRANCH MANAGER
SHREE ENTERPRISES LTD
06.2020 - 01.2021
Raw Materials & Packaging Manager
REGAL PAINTS (U) LTD
07.2017 - 06.2018
Director
Shree Parshwa Enterprise
05.2015 - 06.2017
Account Executive
P.K. International ltd
02.2014 - 12.2014
Bachelor of Commerce - Business Administration
S.M.P.I.C
06.2012 - 06.2015
H.S.C - COMMERCE
N.R HIGH SCHOOL
04.2011 - 06.2012
S.S.C -
N.R. HIGH SCHOOL
06.2009 - 06.2010