Harshini Vedhanayagam

"I’m a Data Analyst with 1.8 years of experience, currently working at Databarracks IT Private Limited. I specialize in data analysis, reporting, and business intelligence using tools like Power BI, Excel, and SQL. My background is in statistics, and I’m skilled at cleaning and modeling data, creating interactive dashboards, and delivering actionable insights to support business decisions. I’ve also worked on automating reports and implementing DAX calculations in Power BI to streamline processes and improve data visibility."

Role: Data Analyst
Tools: Power BI, Excel

Description:
Created an internal service performance dashboard to monitor key operational metrics, including ticket resolution times, SLA compliance, and request volumes. This report was shared with the operations team for monthly performance reviews.

Key Responsibilities:

• Cleaned and transformed Excel datasets using Power Query Editor.
• Built interactive visuals using bar charts, cards, and slicers for dynamic filtering.
• Used DAX to calculate monthly trends and average resolution times.
• Collaborated with team leads to gather reporting requirements.
• Presented insights in PowerPoint using screenshots from the Power BI dashboard.

 Department-Wise KPI Dashboard

Role: Data Analyst
Tools: Power BI, SQL, Excel

Description:
Designed a department-wise KPI dashboard to track key metrics such as request turnaround time, team productivity, and exception cases. This dashboard helped managers compare performance across multiple teams.

Key Responsibilities:

• Imported and joined data from SQL Server and Excel sources.
• Designed data model with relationships between tables (e.g., teams, requests, KPIs).
• Created DAX measures to calculate total requests, delayed cases, and success rates.
• Applied Row-Level Security (RLS) to restrict data access by department.
• Received positive feedback from team managers for improving decision visibility.

Career Essentials in Data Analysis (Microsoft + LinkedIn)