Harshini Vemuri

Hyderabad

Summary

Senior Software Engineer with 11+ years of experience in software development, test automation, and enterprise SaaS platforms. Skilled in Java, Playwright, Selenium, REST API automation, and CI/CD, with expertise in designing scalable automation frameworks. Experience developing solutions on the ServiceNow platform using App Engine Studio, AI Build Agents, and RAG-based LLM capabilities with Now Assist.

Overview

years of professional experience

Work History

Software Development Engineer / SDET

ServiceNow

05.2022 - Current

Designed and developed a scalable Playwright automation framework in Java from scratch for the ServiceNow Store Plugins experience (installation and publishing), integrating Playwright and REST Assured into CI pipelines to automate end-to-end validation for certified solution deployment.
Built AI-augmented testing tools to streamline repetitive testing activities, improve developer productivity, and increase automation throughput.
Standardised Git workflows across Fluent and non-Fluent applications (stage, commit, merge-conflict handling) using TypeScript, Seismic UI components, and isomorphic-git in the ServiceNow IDE, creating a unified Source Control experience.
Created AI agent capabilities and RAG tooling for Now Assist development workflows, enabling natural-language application development through agentic workflows.
Authored RAG knowledge for Build Agent Skills (agent-packs) powering Now Assist, enabling accurate, on-pattern ServiceNow application generation through grounded LLMs.
Collaborated with IDC engineering team to design, develop, and deliver automation frameworks and platform features, ensuring successful execution across multiple releases.

SDET / QA Automation Engineer, Corporate Sector

J.P. Morgan

12.2020 - 05.2022

Automated [N]+ functional and regression scenarios for MRGR modules (MISIX, PREP, PRIME, WAIVERS) using Selenium WebDriver with Serenity BDD and keyword-driven frameworks, enhancing test coverage.
Executed N-1 and in-sprint automation with Data-Driven Selenium/TestNG, managing defect tracking in Quality Center to streamline QA processes.

QA Automation Engineer

Pegasus

11.2018 - 12.2020

Developed a Selenium Page Object Model (POM) framework with TestNG and Jenkins for cross-browser UI automation and regression testing.
Automated REST APIs using REST Assured with reusable utilities for XML/JSON validation.
Created test strategy, test plans, and test cases, and managed defects in Quality Center within a Salesforce CRM environment.

QA Analyst

Oracle

05.2015 - 05.2018

Executed system, functional, smoke, sanity, regression, and UAT testing for OLS releases, ensuring high-quality software delivery.
Designed and maintained test cases, analysed business requirements, and maintained the Requirements Traceability Matrix (RTM) to ensure complete test coverage.
Managed the defect lifecycle, analysed test results, and collaborated with cross-functional teams to resolve issues and improve product quality.

Education

B.Tech -

JNTU College of Engineering

Kakinada

01-2013

Skills

Test Automation:
Playwright (Java), Selenium WebDriver, TestNG, Cucumber (BDD)
API & Backend Testing: REST Assured, REST API Automation, JSON/XML Validation, SQL Data Validation
Programming Languages: Java (Primary), JavaScript, TypeScript, SQL
ServiceNow: App Engine Studio, Glide / Glide APIs, Fluent SDK, Seismic UI, Scoped Applications, ServiceNow Store, Now Assist — domains: ITSM, Admin Center

AI & GenAI: Build Agents, Agentic AI & AI workflow automation, LLM integration, RAG , Prompt Engineering, Now Assist, AI-assisted development ,Claude
DevOps & Methodologies: Git, GitHub, Jenkins, Maven, Gradle, CI/CD, Agile, Scrum, SDLC, Object-Oriented Programming (OOP)

Custom

https://www.linkedin.com/in/harshini-vemuri-63b0a9170/

Timeline