Harshit Jha
Greater Noida
Summary
Currently Working as Assistant Manager-Inside Sales at Servosys Solutions. Experienced professional with 7+years of progressive record of driving Business Growth through LinkedIn reach out, Cold Calling and Email Marketing. Highly proficient in analyzing Customer pain points, their unique business needs, and positioning company's product and solutions to deliver measurable outcome. Adept in relationship building, team handling, multitasking, analytical thinking and strategic planning
Overview
7
7
years of professional experience
Work History
Assistant Manager-Inside Sales
Servosys Solutions
Noida
03.2023 - Current
- Successfully engaged with CXO level prospects to arrange meetings for technology showcase.
- Utilized various tools such as Lusha, Signalhire, Apollo.io and LinkedIn Sales Navigator for data extraction of CXO level prospects.
- Conducted outbound calls to prospects, effectively pitching products and technologies.
- Conducted First-level interactions over virtual meeting, presenting solution brochures.
- Managed follow-ups for demonstrations and commercial discussions.
- Managed a team of Inside sales, consistently achieving individual and team targets.
- Assisted sales personnel in navigating from initial interactions to commercial negotiations.
- Specialized in the Banking and Financial Services sector, with In-depth knowledge of Loan Origination System (LOS).
- Proficient in using CRM tools like Hubspot, Leadsquared and Kylas for leads management and updates.
- Successfully generated leads in the India, Middle East and Africa markets through Email campaigns and LinkedIn networking (Prospect reachout).
- Analyzed sales data and market trends to identify opportunities for growth and optimization of sales processes.
- Collaborated with marketing teams to develop and execute targeted campaigns to generate leads and drive sales.
Business Development Manager
Getkart Private Limited
New Delhi
10.2020 - 02.2023
- On boarded Vendors to sell their products on Getkart E commerce Website
- 60 to 70 calls a day
- Lead Generation by Cold Calling, Email Marketing and Message broadcasting was the Vital part
- Dealing with Domestic as well as APAC region, Middle East clients, US, Canada and UK Clients
- Onboarded sellers from different regions to sell products, provided services of Digital marketing, promotion of products on top of selling products
- Pitched for the SEO, Account Management, Cataloguing Services
- Get In touch with Clients through Email, Linkedin Connection and Calling
- Used Zoominfo, Bloomberg and Wiz for gathering information of clients
- Achieved Sale goals by marketing and promotion of products in different regions according to requirement
- Used Mail Chimp, Send grid and Elastic mail tools for Email promotion
- Providing them Services with best efforts to solve their queries to deliver in a smooth way
- Handled Vendors Accounts to make their Online outlet look better
- Handled team of 10 persons working for on boarding sellers
- Supported Customer Service team in providing best solution to the Customer in case of Retention
- Helped in solving queries of customers on time for better feedback
- Gave best offers to retain users
- Helped in maximizing profit in Sales for the company
- On boarded Known brands in Market to gain trust of users
- Handling Order sheet and Fulfilling orders of buyers
- Estimating the profit from the sale throughout at the end of Month
- Worked with Digital marketing team to make better progress in Online Promotion of Catalogues, Guest Posting, SEO and Designing part for products promotion
- Handled Server team, to check for the website requirement to work in smooth way, gained knowledge of Servers too during the same period
- Engaged with Developers and taking up meetings with development team for fixing up bugs and enhancing the Development of Application
- Coordinated with Cataloging Team for Uploading products on Website and updating better keywords for best search.
Business Development Manager
Tech2Globe Web solutions LLP
New Delhi
12.2019 - 10.2020
ZoominfoLinkedin
- Worked as Business Development Manager for a project Getkart USA ( An E commerce Website)
- Made 80 to 100 calls a day
- Lead Generation by Cold Calling, Email Marketing and Message broadcasting was the Vital part
- Used Mail Chimp, Send grid and Elastic mail tools for Email promotion
- On boarded Vendors to sell their products on Getkart E commerce Platform
- Providing them Services with best efforts to deliver in a smooth way
- Handled Accounts to make outlet look better in comparison to other E commerce websites
- 500+ Sellers On boarded in in minimum of 9 Months from the market of India, Canada and US
- Pitched US and Canada Sellers to promote products on top by taking advantage of Digital Marketing services
- Pitched Sellers for the Account Management Services to provide services to our team to manage in a detailed way
- Pitched seller to create own store on Getkart so that Users get attracted to more products
- Pitched for the Designing services done by our Graphics Team
- Handling Order sheet and Fulfilling orders of buyers
- Estimating the profit from the sale throughout at the end of Month
- Worked with Digital marketing team to make better progress in Online Promotion of Catalogs, Guest Posting, SEO and Designing part for products promotion
- Guide Catalogers to focus on keywords to rank products on Search Engine.
Client Servicing
IndiaMart private Limited
Noida
06.2017 - 11.2019
- Worked in Client Servicing Department as an Account Manager
- Handled around 50 clients under oneself to deliver the services in a smooth way
- Made Cross selling of products
- 120 Minutes of Average call time in a day
- Must focus on products of clients being listed on website for promotion
- Have to coordinate with Quality Assurance team to maintain the cataloguing and list the details perfectly
- Identified client needs and suggested appropriate services to enhance client experience
- Worked to please the client and achieve 100% client satisfaction.
Education
Data Science -
Dexlab Analytics
12.2019
Bachelor of Technology(CSE) - Computer Science
Galgotias University
06.2016
Intermediate -
Spring Meadows Public School
06.2012
Secondary School Certificate -
MRV Model School
06.2010
Skills
- Excellent communication skills
- Project Management Skills
- Business Development Strategies
- Client Retention Strategy
- Effective Time Management
- Sales Presentations
- Product Demonstrations
- Lead Generation
- Pipeline Management/Development
- Database Management
- Sales and Marketing
- Lead Gen Process Improvement
- Competitor Research and Monitoring
- Campaign Management/Development
- CRM Platforms(Hubspot, Kylas, Leadsquared)
Place Of Birth
NEW DELHI
Personal Information
- Title: Assistant Manager-Inside Sales
- Date of Birth: 06/08/94
- Nationality: INDIAN
Hobbies and Interests
- Cricket
- Football
- Volleyball
- Trekking
- Exercising
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Assistant Manager-Inside Sales
Servosys Solutions
03.2023 - Current
Business Development Manager
Getkart Private Limited
10.2020 - 02.2023
Business Development Manager
Tech2Globe Web solutions LLP
12.2019 - 10.2020
Client Servicing
IndiaMart private Limited
06.2017 - 11.2019
Data Science -
Dexlab Analytics
Bachelor of Technology(CSE) - Computer Science
Galgotias University
Intermediate -
Spring Meadows Public School
Secondary School Certificate -
MRV Model School
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