Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 6 years of experience and company-oriented mindset.
Overview
6
6
years of professional experience
Work History
Management Trainee
Genpact
NOIDA
7 2023 - Current
Working in a Transition Project
Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Filed daily reports and posted daily batches in system.
Reduced manual entry errors for increased accuracy in cash applications.
Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
Prevented potential revenue loss by identifying duplicate payments or overpayments before finalizing the cash application process.
Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
Analyzed customer feedback to identify areas for improvement.
Supported credit control efforts by accurately applying payments against outstanding invoices, reducing delinquency rates.
Prepared month-end close reports, including account reconciliations and variance analysis reporting.
Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
Achieved consistent customer satisfaction through proactive communication and problem resolution.
Received appreciation from stake holders for smooth month end closing throughout the year.
Senior Financial Analyst
Tata Consultancy Services
10.2021 - 07.2023
Responsible for credit collection and maintenance across portfolio
Following up with clients for over due invoices via calls (Outbound/Inbound) and emails
Partner with internal & external customers to identify trends, perform root cause analysis and provide solutions
Working on various customer websites, bank websites to gather details and charge payments
Research & scrutiny of cash and credits on accounts and coordinating with procurement team to initiate refund.
Increased financial accuracy by conducting in-depth analyses of financial data and trends
Managed over 40 calls per day along with daily volume of query emails.
Senior Financial Analyst (O2C)
Cognizant Technologies Solutions
07.2018 - 10.2021
A Finance professional skilled in Cash applications, Reconciliations and Portfolio Management
Working knowledge of Reporting and Analysis, Microsoft office, ERP SAP, ORACLE JDE and Global Corporate Scenario
Reviewing and recording of incoming transactions received in bank which is paid by the customers against their account in SAP ERP
Working on Remittance received from different Customers in a separate email
Resolving customer's query on timely basis and also take corrective actions when payments posted in wrong account
Recognized for exemplary training, handling and assistance to new employees and team members
Successful completion of transition of 2 new business processes.
Education
Graduation - BCOM
Delhi University
New Delhi
01.2012 - 2015.04
Skills
Accomplishments
Recognized for exemplary training, handling and assistance to new employees and team members.
Successful completion of transition of new business process
Multiple appreciations from client and management from time to time