Summary
Overview
Work History
Education
Skills
Awards And Scholarships
Timeline
Hi, I’m

Harshit Kumar

Director
Lucknow
Harshit Kumar

Summary

Versatile retail and B2B operations professional with 9+ years of

experience driving business growth, team performance, and customer

engagement across fashion, lifestyle, and healthcare sectors.

Successfully led store operations and business development for top

brands like Aditya Birla Fashion & Retail (Van Heusen) and Hummel,

managing end-to-end retail execution, P&L, and channel partnerships.

Adept at formulating sales strategies, forecasting, and team training to

deliver consistent revenue growth. Currently spearheading operations

at Medicare Superspeciality Hospital, leveraging strong business

acumen to build systems, optimize processes, and lead cross-functional

teams. Known for a hands-on leadership style, strategic thinking, and

the ability to scale B2B operations in dynamic environments.

Managed the team of flagship store of Vanheusen and achieved the highest ever sales.

Helped increasing the Vanheusen Women’s Store sale by VM and few BNM changes to highest ever.

Celebrity Management of Kartik Aryan, Aishwarya Ranjikant, Rakul Preet Singh for brand Promotion.

Managed Pan India Store Operations and Employee Training of Hummel.

Overview

11
years of professional experience
2
Languages

Work History

Medicare Superspeciality Hospital

Director
11.2021 - Current

Job overview

  • Company Overview:
  • We are expertise in Trauma 24
  • 7, Neuro, Ortho, Onco, Gyne, Endocrine, Gastro, Nephro, Urology, Cardio, Dental, Maxoficial, Ophthalmology. We have a team of 35+ Doctors and Surgeons. With this we also have in house diagnostic.
  • Strategies Planning and Direction
  • Financial Oversight
  • Legal and Regional Compliance
  • Independent Judgement
  • Managing Risk

hummel

Assistant Manager | Business & Operations
05.2019 - 06.2021

Job overview

  • Company Overview: Danish Sportswear & Lifestyle Brand.
  • Responsible for Operations & Business Development.
  • Formulating all round development strategies for retail operations with accountability for profitability.
  • Celebrity Management
  • Forecasting and preparing Monthly Operating Plan to ensure growth and brand development.
  • Planning, organizing and implementing innovative sales programs/strategies to improve product awareness and escalate business volumes.
  • Leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.
  • Identifying training needs and providing training to employees on various skill sets for enhancing their abilities.
  • Danish Sportswear & Lifestyle Brand.

Aditya Birla Fashion and Retail Ltd.

Store Operations Manager
07.2017 - 05.2019

Job overview

  • Managed inventory levels for optimal product availability, minimizing stockouts and overstock situations.
  • Increased sales with effective staff training and development programs, ensuring excellent customer service.
  • Addressed customer concerns promptly, fostering a culture of exceptional service that generated repeat business.
  • Analyzed competitors'' strategies to adapt our own tactics accordingly, maintaining a competitive edge in the market.
  • Maintained strict compliance with company policies and procedures as well as local regulations, avoiding potential fines or penalties.
  • Facilitated regular staff meetings to discuss store goals, share updates on progress towards those objectives, and address any challenges or concerns collectively as a team.
  • Oversaw store layout and visual merchandising to create an inviting shopping environment that drove customer engagement.
  • Actively sought feedback from employees and customers to identify areas for improvement, implementing changes as needed.
  • Improved store efficiency by streamlining operational processes and implementing time-saving strategies.
  • Collaborated with other managers to develop cross-functional solutions for increased store performance.
  • Increased sales % with special displays and promotions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Assisted with hiring, training and mentoring new staff members.

Aditya Birla Fashion and Retail Ltd.

Assistant Store Operation Manager
06.2015 - 05.2017

Job overview

  • Demonstrated a strong commitment to company values, consistently upholding ethical practices and promoting a culture of excellence within the store.
  • Increased average transaction value through suggestive selling techniques, product bundling, and upselling opportunities.
  • Managed vendor relationships to secure timely deliveries and maintain optimal stock levels for merchandise.
  • Improved loss prevention measures by conducting regular audits, monitoring security systems, and training employees on theft deterrence techniques.
  • Streamlined internal communication channels between departments for greater efficiency in executing tasks and problem-solving initiatives.
  • Ensured customer satisfaction by addressing inquiries promptly and providing exceptional service consistently.
  • Contributed to a positive work environment by fostering strong team collaboration and open communication.
  • Coordinated special events such as product launches or seasonal promotions that generated increased interest from customers and positively impacted sales figures.

Mott MacDonald

Internship
05.2014 - 07.2014

Job overview

WeChat Marketing

Internship
02.2014 - 03.2014

Job overview

Education

IMS NOIDA
Sector 62

PGDM from Major- Marketing, Minor- International Business
01.2013 - 12 2015

University Overview

Renaissance College of Commerce & Management (DAVV)
Indore

Bachelor of Commerce (B.Com.) from Advertising and Sales Marketing Management
01.2010 - 12 2013

University Overview

GPA: A

Skills

Advertising

Awards And Scholarships

Awards And Scholarships
  • Campus Placement at Madura Fashion & Lifestyle (Aditya Birla), 01/01/15
  • Brand Equity Quiz, IMS Noida

Timeline

Director
Medicare Superspeciality Hospital
11.2021 - Current
Assistant Manager | Business & Operations
hummel
05.2019 - 06.2021
Store Operations Manager
Aditya Birla Fashion and Retail Ltd.
07.2017 - 05.2019
Assistant Store Operation Manager
Aditya Birla Fashion and Retail Ltd.
06.2015 - 05.2017
Internship
Mott MacDonald
05.2014 - 07.2014
Internship
WeChat Marketing
02.2014 - 03.2014
IMS NOIDA
PGDM from Major- Marketing, Minor- International Business
01.2013 - 12 2015
Renaissance College of Commerce & Management (DAVV)
Bachelor of Commerce (B.Com.) from Advertising and Sales Marketing Management
01.2010 - 12 2013
Harshit KumarDirector