Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harshit Kumar Singh

Harshit Kumar Singh

Pune

Summary

Experienced Mall Leasing Professional with expertise in formulating leasing plans, identifying and negotiating with retailers, and managing pre- and post-opening responsibilities. Skilled in zoning, business plans, lease agreements, tenant mix optimization, and lease administration. Strong negotiation and relationship-building abilities ensure revenue maximization and positive tenant relations. Dynamic and results-oriented.

Overview

6
6
years of professional experience

Work History

Assistant Manager- Leasing

Amanora Mall
04.2023 - Current
  • Leasing Management: Successfully managed leasing operations for Amanora Mall, maintaining high occupancy rates and tenant satisfaction.
  • Strategic Planning: Developed and implemented strategic leasing plans aligned with the mall’s business objectives.
  • Tenant Acquisition: Identified and approached potential retailers and brands, negotiating lease terms to achieve desired rates.
  • Pre-Opening Responsibilities: Finalized zoning and business plans based on mall layout, oversaw the drafting and finalizing of Leave and License Agreements.
  • Post-Opening Responsibilities: Revamped tenant/brand/category mix periodically, planned for renewals based on performance and upcoming requirements.
  • Relationship Management: Maintained good relationships with retailers, ensuring effective lease administration and timely resolution of issues.
  • Reporting: Prepared leasing trackers and weekly mall occupancy/vacancy reports for Senior Management.

Retail Leasing

Amanora Mall
06.2022 - 06.2023
  • Managed all aspects of the leasing process, including prospecting, negotiating lease terms, and executing lease agreements.
  • Collaborated with marketing and operations teams to develop promotional strategies and events to attract and retain tenants.
  • Conducted site tours and presentations for potential tenants, highlighting the benefits and opportunities within the mall.
  • Monitored tenant performance and provided support to ensure compliance with lease terms and mall regulations.
  • Compiled and assessed leasing reports, financial statements, and occupancy forecasts to facilitate effective strategic decision-making.

Customer Service Executive

Amanora Mall
03.2021 - 06.2022
  • Enhanced Customer Satisfaction: Consistently achieved high customer satisfaction scores through effective problem-solving and a friendly, approachable demeanor.
  • Customer Engagement: Implemented customer engagement initiatives that increased repeat visits and customer loyalty.
  • Team Leadership: Trained and mentored new customer service representatives, contributing to a more knowledgeable and efficient team.
  • Service Improvements: Identified areas for service improvements and collaborated with management to implement new policies and procedures.

Food And Beverage Assistant

JW Marriott
03.2021 - 03.2021

Internship Trainee

Avani Hotels and Resorts
11.2018 - 03.2019
  • Trainee Program Completion: Successfully completed a comprehensive 5-month bartending trainee program at Avani Seychelles Barbarons Resort and Spa.
  • Mixology Skills: Gained proficiency in preparing and serving a variety of cocktails, mocktails, and other beverages.
  • Customer Satisfaction: Consistently received positive feedback from guests for friendly and efficient service.
  • Operational Efficiency: Contributed to maintaining smooth bar operations during high-traffic periods.
  • Inventory Management: Assisted in managing bar inventory, including restocking and ensuring freshness of ingredients.

Education

Bachelor of Science - Hospitality Studies

AISSMS College of HMCT
Pune
11.2020

Commerce -

Kendriya Vidyalaya
Pune
05.2017

Skills

  • Lease Negotiation
  • Market Analysis
  • Tenant Relations
  • Strategic Planning
  • Property Management
  • Financial Analysis
  • Marketing Strategy
  • Team Collaboration
  • Customer Service Excellence
  • Complaint Resolution
  • Effective Communication
  • Problem Solving
  • Customer Engagement
  • Conflict Resolution
  • Time Management

Languages

Hindi
First Language
English
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1

Timeline

Assistant Manager- Leasing

Amanora Mall
04.2023 - Current

Retail Leasing

Amanora Mall
06.2022 - 06.2023

Customer Service Executive

Amanora Mall
03.2021 - 06.2022

Food And Beverage Assistant

JW Marriott
03.2021 - 03.2021

Internship Trainee

Avani Hotels and Resorts
11.2018 - 03.2019

Bachelor of Science - Hospitality Studies

AISSMS College of HMCT

Commerce -

Kendriya Vidyalaya

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Harshit Kumar Singh