Summary
Work History
Education
Skills
Hobbies and Interests
Languages
Accomplishments
Timeline
Generic

Harshit Kumawat

Jaipur

Summary

Hardworking chat agent with a proven track record of delivering timely customer support in the gaming industry. Known for problem-solving abilities and strong communication skills, driving customer satisfaction through empathetic engagement and accurate responses.

Work History

Chat Agent

PIN-UP
  • 13 months of experience as a chat agent in PIN-UP.
  • Handled customer queries related to deposits, withdrawals, and gameplay issues.
  • Assisted clients via chat, ensuring timely and accurate responses.
  • Achieved high customer satisfaction by providing professional and empathetic support.

Education

B.com -

Rajasthan University

S.B.I.O.A public school

Skills

  • Communication
  • Hardworking
  • Punctual
  • Flexible
  • Adaptable

Hobbies and Interests

  • I am passionate about staying active, and I enjoy playing basketball to challenge myself and have fun.
  • I also regularly go to the gym to maintain fitness and overall well-being.

Languages

  • English
  • Hindi

Accomplishments

  • In my previous company, I consistently achieved above 98% in QA for the past 6 months. Additionally, my AHT and SLA performance were also good.

Timeline

Chat Agent

PIN-UP

B.com -

Rajasthan University

S.B.I.O.A public school

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Harshit Kumawat