Harshit Mall
Kolkata
Summary
Dynamic marketing experience with a proven track record at Back to Bag, excelling in marketing strategy and customer engagement. Spearheaded social media campaigns, boosting brand visibility by 30%. Adept at leveraging creativity and learning agility to drive operational excellence and enhance customer service. Proficient in MS PowerPoint, fostering impactful presentations and strategic insights.
Overview
2026
2026
years of post-secondary education
Work History
Marketing Assistant
Back to Bag
Kolkata
11.2024 - 02.2025
- Assisted in creating marketing materials for promotions.
- Coordinated social media posts to enhance brand visibility and engagement.
- Supported the marketing team in conducting market research and competitor analysis.
Head of Operations
Back to bag travels
Kolkata
09.2024 - 02.2025
- Managed daily operations for travel services and customer inquiries.
- Coordinated logistics and scheduling of travel itineraries for clients.
- Developed training materials for staff on operational procedures and customer service.
- Managed budgets for operations departments and ensured cost-effectiveness.
Education
B.Com - Commerce
The Bhawanipur Educational Society College
Kolkata , India 08.2023 - 11.2025
BBA - Business Administration
Nmims
Mumbai 07.2023 - 07.2023
The Heritage School
Kolkata Skills
- Marketing strategy
- Social media management
- Customer service
- Learning agility
- MS Powerpoint
- Customer engagement
- Creativity and thinking
Accomplishments
- Ucmas | Abacus (Champion: 2015 West Bengal) with thousands of competitors participating
- Runner-up (2018 West Bengal, 2016 West Bengal)
- Awards and accolades in powerlifting for a 175kg deadlift at 70 kg bw
- Medals received for sprinting and athletics in school (4)
Affiliations
- Percussionist
- Guitarist
- Athlete
- CFA aspirant
Timeline
Marketing Assistant
Back to Bag
11.2024 - 02.2025
Head of Operations
Back to bag travels
09.2024 - 02.2025
B.Com - Commerce
The Bhawanipur Educational Society College
08.2023 - 11.2025
BBA - Business Administration
Nmims
07.2023 - 07.2023
The Heritage School