HARSHIT PANDEY

• Collaborated with stakeholders from various business units to elicit, analyze, and document business requirements for IT projects and initiatives.
• Facilitated meetings and workshops with business users and technical teams to gather and prioritize requirements, ensuring alignment with organizational goals and objectives.
• Translated business requirements into detailed functional specifications, user stories, and use cases, providing clear direction for development and implementation teams.
• Conducted thorough analysis of existing business processes, systems, and workflows to identify areas for improvement and optimization.
• Worked closely with development teams throughout the software development lifecycle (SDLC), providing guidance and clarification on requirements and ensuring solutions met business needs.
• Acted as a liaison between business stakeholders and technical teams, effectively communicating requirements, priorities, and project status updates.
• Provided ongoing support and guidance to business users following system implementations, assisting with user training, troubleshooting, and resolution of issues.
• Contributed to the continuous improvement of business processes and systems by identifying opportunities for innovation, automation, and efficiency gains.

Key Skills Utilized:

• Business analysis techniques (requirements elicitation, stakeholder management)
• Agile methodologies
• Requirements management
• Data analysis and interpretation
• Communication and interpersonal skills
• Problem-solving and critical thinking
• Attention to detail and accuracy
• Project management fundamentals

• Conducting market research to identify potential clients, industry trends, and competitive landscape.
• Analyzing market data to identify opportunities for growth and expansion within the IT sector.
• Developed growth plans by identifying key clients, key targets, and priority service lines. Generating leads through various channels such as cold calling, email campaigns, networking events, and social media.
• Prospecting potential clients and qualifying leads to determine their needs and suitability for IT products or services.
• Building and maintaining relationships with existing clients to understand their evolving needs and identify opportunities for upselling or cross-selling.
• Establishing rapport and trust with potential clients through effective communication and personalized engagement.
• Collaborating with technical teams to develop customized proposals and presentations tailored to the needs of prospective clients.
• Presenting proposals and product demonstrations to prospective clients, addressing their concerns and objections, and negotiating terms and pricing.
• Keeping abreast of industry trends, emerging technologies, and competitive developments in the IT sector.
• Continuously updating knowledge of IT products, services, and solutions offered by the organization.

Key Skills Utilized:

• Market Research and Analysis
• Lead Generation and Prospecting
• Client Relationship Management
• Proposal Development and Presentation
• Negotiation and Closing Skills
• Industry Knowledge and Networking
• Strategic Planning and Execution
• Communication and Interpersonal Skills

• It was my summer Internship
• My project was Asset Management System.
• Supported various program activities, assisting with administrative tasks.
• Worked with team members to promote great customer service and pleasant work environment.
• Created status reports on operational activities.
• Wrote procedures, reports and technical documents in easy-to-understand terminology.