Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harshit Pandey

New Delhi

Summary

Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Team Leader

Wheelseye India Pvt ltd
Gurgaon
10.2021 - Current
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Managed daily operations of sales department, including supervision of staff members.
  • Performed sales consultations and educated clients on products and services.

Recruiter

Bigo Live India
Gurgaon
05.2019 - 08.2021
  • Integrated third-party applications into existing streaming infrastructures.
  • Developed and implemented live streaming protocols to ensure quality of video broadcasts.

Chat Support Executive

Red Carpet India
New Delhi
10.2018 - 04.2019
  • Managed multiple chats simultaneously while maintaining accuracy in responses.
  • Resolved customer inquiries in a timely manner.

Junior Collection Agent

Home Credit India Ltd.
Gurgaon
11.2017 - 10.2018
  • Conducted outbound calls to delinquent customers in order to secure payment or arrange for payment plan.
  • Achieved monthly collection targets through effective negotiation techniques.

Education

Bachelor of Science -

RMLU
Faizabaad
06-2017

Skills

  • Quality Improvement
  • Attention to Detail
  • Team Check-Ins
  • Team motivation
  • Performance Improvement
  • Leading Team Meetings

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Team Leader

Wheelseye India Pvt ltd
10.2021 - Current

Recruiter

Bigo Live India
05.2019 - 08.2021

Chat Support Executive

Red Carpet India
10.2018 - 04.2019

Junior Collection Agent

Home Credit India Ltd.
11.2017 - 10.2018

Bachelor of Science -

RMLU

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Harshit Pandey