Harshit Shrinet
Summary
Analytically driven professional with a background in data analysis, adept at optimizing productivity and task efficiency. Specialize in machine learning, segmentation, predictive modeling, and big data analytics. Brings critical thinking, problem-solving, and teamwork skills
Overview
3
3
years of professional experience
Work History
Senior Data Scientist
Kotak811
04.2025 - Current
- Spearheaded initiatives to optimize cost-to-income ratio of call centers through agent productivity analysis. Designed and implemented unified performance scorecard, integrating key metrics for actionable insights.
- Conducted pincode-level serviceability analysis to enhance bank's reach across India. Utilized geospatial distance calculations to identify and prioritize new serviceable areas.
Data Scientist
Kotak811
09.2023 - 03.2025
- Customer segmentation and profiling: Applied advanced clustering techniques (K Means and C Means) to segment customers based on behavioral patterns, leveraged statistical expertise for in-depth profiling, enabling tailored offerings, increased sales, and engagement.
- Propensity Modeling for Sales Uplift: Developed and deployed two propensity models using the XGBoost algorithm for Forex remittance, increased sales by 10%, and Atal Pension Yojana, increased sales by 20%.
- Investment Data Science team: Spearheaded investment data analytics, pipeline management, and reporting for mutual funds, Kotak Securities, and Atal Pension Yojana.
- Cross Sell Platform management: Successfully managed a new platform (Agent Assisted Portal) for cross-selling more than 11 products, overseeing data instrumentation, sales attribution, pipeline management, and lead drop identification for resale attempts.
Analytics Associate
Razorpay Software Private Limited
04.2023 - 09.2023
- Service Volume Reduction : Helped in reduction of multiple merchant to agent interaction during Onboarding process - 60% of merchant started reaching end state with single interaction.
- Data Warehouse Activity : Migrated critical reporting structures from legacy realtime tables to Data warehouse tables - enhanced security of sensitive details alongside improving data retrieval time.
Data Associate
Razorpay Software Private Limited
Bengaluru
07.2022 - 03.2023
- Platform Query Cost Optimization : Optimized 13 platform queries which reduced query runtime by 52% and platform cost by 30%.
- Anomaly Detection Framework: Implemented anodot along with data pipelining to track business metric movement in realtime.
- Personalization of Quick Links: Created a dynamic Recommender System using LightFm model to provide personalized Self Serve quicklinks to the merchant (NCG score = 89%).
- Workflow Automation: Automated 20+ workflows utilizing Looker schedule, google script and zapier- improved Resolution Time by ~40%.
- Self Serve Activity : Reduced Ad-Hoc data requests from ~35 per week to ~3 per week with only 5 Self Serve dashboards.
Education
B. Tech - Chemical Engineering
National Institute of Technology
Durgapur05.2022
Skills
- SQL databases
- Data visualization (Power BI, Looker)
- Python
- Statistical analysis
- Predictive modeling
- Customer segmentation
- Workflow automation
- Recommender systems
- Optimization techniques
- Big data analytics
- Anomaly detection
- Database management
- Data wrangling
- Root cause analysis
- Data Driven Decision Making
Software Proficiency
Dashboarding tools: Looker, Power BI
Data science platforms: Databricks, EMR Studio, Jupyter, Peak
DBMS: Amazon Redshift, Querybook
Workflow management system: Apache Airflow
Accomplishments
- Ace in the Race Award for outstanding performance at Razorpay, 07/01/22 - 08/01/22
- SPOT Award, by Head of Analytics at Razorpay for cost optimization of platform queries, 02/01/23
- MVP Award for Customer Segmentation at Kotk811, 10/09/24
Languages
- English, Professional proficiency
- Hindi, Professional Proficiency
Timeline
Senior Data Scientist
Kotak811
04.2025 - Current
Data Scientist
Kotak811
09.2023 - 03.2025
Analytics Associate
Razorpay Software Private Limited
04.2023 - 09.2023
Data Associate
Razorpay Software Private Limited
07.2022 - 03.2023
B. Tech - Chemical Engineering
National Institute of Technology
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