Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Harshit Wadhwan

New Delhi

Summary

Ambitious Business Development Executive well-versed in recruiting, developing and retaining top-performing teams. Practiced in building strategic relationships to facilitate key business initiatives. Advanced knowledge of change management protocols and merger integration.

Overview

3
3
years of professional experience

Work History

Business Development Executive

Chariot Tours and Travels
Delhi
02.2023 - 04.2024
  • Managing different accounts for the company
  • Organizing events to build up growth in sales.
  • Representing company to attend different seminars and meetings around India.
  • Negotiated contracts with clients for new business development initiatives.
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
  • Collaborated with sales team members to identify target markets and develop sales strategies.

Customer Care Executive

Elegant Journeys
Delhi
06.2021 - 02.2023
  • Looking after customer care queries.
  • Coordinating with potential customers concerning services/ arrangements.
  • Representing company to attend different travel related events.

  • Investigated customer complaints and provided solutions within acceptable time frames.
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Maintained accurate records of customer interactions, transactions, comments and complaints.
  • Gathered customer feedback and reported it to management for further action.
  • Answered customers' questions about services and products offered.
  • Maintained high satisfaction score by consistently resolving first-call issues.

Education

BBA -

Himalayan University
Arunachal Pradesh
01-2018

Higher Secondary Education -

GD Goenka Public School
New Delhi, DL
01-2014

Senior Secondary Education -

GD Goenka Public School
New Delhi, DL
01-2012

Skills

  • Business Development
  • Research
  • Lead Generation
  • Customer Relationship Management
  • Customer Satisfaction
  • Performance Goals
  • Excellent communicator

Interests

  • Cricket
  • Travelling
  • Music

Timeline

Business Development Executive

Chariot Tours and Travels
02.2023 - 04.2024

Customer Care Executive

Elegant Journeys
06.2021 - 02.2023

BBA -

Himalayan University

Higher Secondary Education -

GD Goenka Public School

Senior Secondary Education -

GD Goenka Public School

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Harshit Wadhwan