Dynamic Assistant Manager – Operations at Own Door, specializing in client property portfolios, leasing support, and maintenance operations. Over 4 years of experience in client servicing, operations management, and IT support, with a strong focus on work order management, compliance monitoring, escalation handling, and cross-team coordination. Proven track record in enhancing operational efficiency, ensuring adherence to service level agreements (SLAs), and fostering positive relationships with clients and tenants. Committed to driving continuous improvement and delivering exceptional service in fast-paced environments.
Standard operating procedures
Scheduling management
Key performance indicators
Operational efficiency