HARSHITA DAVE

HKS Flooring LLP

South Mumbai

05.2024 - Current

Assisted in managing daily studio operations and staff scheduling.
Coordinated client consultations and product selections for flooring projects.
Supported inventory management by tracking stock levels and placing orders.
Facilitated communication between clients, designers, and installation teams.
Organized studio layouts to enhance workflow and customer experience.
Implemented quality control measures to ensure product accuracy and consistency.
Developed relationships with vendors to negotiate favorable rates for services needed for the studio.
Responded promptly to customer inquiries regarding pricing or services provided by the facility.
Prepared budgets for upcoming projects and monitored expenses to ensure they stayed within budget limits.
Processed billing and payments for services and goods between company, clients, and vendors.
Negotiated contracts with vendors, clients, and freelance talent to secure favorable terms.
Resolved customer inquiries and complaints requiring management-level escalation.
Created and managed budgets for travel, training, and team-building activities.
Attending high-end clients and architects.
Managing VIP client accounts.
Virtual Merchandising.
Networking
Upselling, cross-selling, negotiation.
B2B Partner Coordination.
Social Media Content Ideas and Curation.
Handling inquiries through META, Instagram, and Google Forms.
ROI and Performance Reports for Digital Media Activity.
MIS Reports.
Quotations, follow-ups, and update sales tracker.