HARSHITA DAVE
South Mumbai
Summary
Dynamic professional with a proven track record at HKS Flooring LLP, excelling in client relationship management and project coordination. Adept at negotiating favorable contracts and implementing effective inventory management strategies, I consistently enhance operational efficiency and client satisfaction. Proficient in Microsoft Excel, I leverage data-driven insights to optimize performance and drive business growth.
Overview
3
3
years of professional experience
Work History
Assistant Studio Manager
HKS Flooring LLP
South Mumbai
05.2024 - Current
- Assisted in managing daily studio operations and staff scheduling.
- Coordinated client consultations and product selections for flooring projects.
- Supported inventory management by tracking stock levels and placing orders.
- Facilitated communication between clients, designers, and installation teams.
- Organized studio layouts to enhance workflow and customer experience.
- Implemented quality control measures to ensure product accuracy and consistency.
- Developed relationships with vendors to negotiate favorable rates for services needed for the studio.
- Responded promptly to customer inquiries regarding pricing or services provided by the facility.
- Prepared budgets for upcoming projects and monitored expenses to ensure they stayed within budget limits.
- Processed billing and payments for services and goods between company, clients, and vendors.
- Negotiated contracts with vendors, clients, and freelance talent to secure favorable terms.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Created and managed budgets for travel, training, and team-building activities.
- Attending high-end clients and architects.
- Managing VIP client accounts.
- Virtual Merchandising.
- Networking
- Upselling, cross-selling, negotiation.
- B2B Partner Coordination.
- Social Media Content Ideas and Curation.
- Handling inquiries through META, Instagram, and Google Forms.
- ROI and Performance Reports for Digital Media Activity.
- MIS Reports.
- Quotations, follow-ups, and update sales tracker.
Intern
C Bhogilal & CO.
02.2024 - 04.2024
- Attending walk-ins
- Meeting Architects
- Pitching Product + Presentation
- Handling Dealer Enquiries
Associate
Chetan Jain & Associate
06.2022 - 08.2023
- Tally ERP.
- GST and TDS Returns.
- ITR filing.
- MS Excel, Word.
Education
MBA - Marketing Management
DY Patil University
Mumbai05-2026
Bachelor of Accounting -
BJCC College
Mumbai04-2023
Skills
- Client relationship management
- Communication and presentation
- Upselling and cross-selling
- Negotiation skills
- Strategic thinking
- Project management
- Microsoft Office suite
- Problem solving
- Escalation management
- Cross-functional collaboration
- Adaptability skills
- Learning agility
- Microsoft Word proficiency
- Excel expertise
- PowerPoint presentations
- Content creation and curation
- Social media strategy
- Canva design tools
- Adobe Creative Suite proficiency
- Order management
- Project coordination
- Scheduling expertise
- Client rapport
- Budget administration
- Operations monitoring
- Reporting and documentation
- Marketing and promotion
- Multitasking
- Administration and reporting
- Written communication
- Crisis management
- Time management abilities
- Market research
Hobbies and Interests
- Dancing
- Writing, Blogging
- Arts
Languages
- English
- Hindi
Affiliations
- Drawing instructor, pre-primary students taught weekly drawing classes to children aged 4 to 6, introducing basic shapes, coloring, and fine motor skills.
Timeline
Assistant Studio Manager
HKS Flooring LLP
05.2024 - Current
Intern
C Bhogilal & CO.
02.2024 - 04.2024
Associate
Chetan Jain & Associate
06.2022 - 08.2023
MBA - Marketing Management
DY Patil University
Bachelor of Accounting -
BJCC College