Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Websites
Work Availability
Quote
Timeline
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Harshita Hada

Harshita Hada

Bangalore

Summary

Detail-oriented professional who brings proven experience in defect identification, documentation and reporting. Adept in utilizing strong analytical and data-driven skills to navigate complex compliance landscapes. Instrumental in developing and refining standard operating procedures (SOPs), contributing to enhanced operational efficiency. Proficient in driving process automations using VBA, streamlining workflows and reducing manual workload. Exceptional communicator with a knack for fostering strong stakeholder relationships, enabling seamless collaboration and information exchange.

Overview

2
2
years of professional experience

Work History

Quality Analyst

Amazon
Bangalore
08.2023 - Current
  • Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas. Created Quality framework & SOP's for various processes.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. Conducted root cause analysis to investigate the source of problems in production process and suggested CAPA (Corrective Action and Preventive Action.)
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Addressed non-conformance issues, pausing production to correct errors.

Sr. Associate - Product Compliance

Amazon
Bangalore
07.2021 - 08.2023
  • Led meetings with stakeholders and peers to discuss project objectives, timelines, and deliverables.
  • Created small scale Automations using VBA to improve process efficiency.
  • Generated status reports detailing key information to be presented to stakeholders.
  • Created Quicksight Dashboard for various processes for better understanding of data.
  • Created SQL queries for automatic report generations.
  • Created Workflow for the team to be aligned with SOP and reduce process errors.
  • Provided training to the team and stakeholders for process understanding and onboarding.
  • Mentored a team of associates to help them achieve quality and productivity goals.
  • Served as liaison, facilitating communication between management and associates.

Education

B. Tech. - Electrical, Electronics And Communications Engineering

MS Ramaiah University of Applied Sciences
Bangalore, India
06.2021

School -

Jayshree Periwal High School
Jaipur, Rajasthan

Skills

Technical skills:

SQL, Python, Basics of data analysis and
visualization, Microsoft office tools

Operations related skills:

  • Audit Processes
  • SOP Development
  • Risk Assessment
  • Correction Action Planning
  • Report Creation
  • Backlog Management
  • Quality Improvement

Soft skills:

  • Team - Communication skills
  • Research Skills
  • Decision Making skills
  • Leadership skills
  • Time management

Languages

English, Hindi
First Language

Accomplishments

  • Won Beyond award in Nov,2022 to focus on Dive Deep, Ownership, Customer Obsession and driving and executing significant process improvements to help stakeholders and team by reducing Errors in the process, eliminating repetitive task saving 2 Head count.
  • Won 4 Ace of Spades for delivering high quality result and being a top performer in the team.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Quality Analyst

Amazon
08.2023 - Current

Sr. Associate - Product Compliance

Amazon
07.2021 - 08.2023

B. Tech. - Electrical, Electronics And Communications Engineering

MS Ramaiah University of Applied Sciences

School -

Jayshree Periwal High School

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Harshita Hada