Harshita Jaiswal
Varanasi
Summary
Experienced professional with expertise in process mapping and creating Standard Operating Procedures (SOPs). Collaborates effectively with cross-functional teams to gather insights and align with organizational objectives. Demonstrates strong ability to develop clear and comprehensive training documentation and ensure compliance with industry regulations.
Overview
7
7
years of professional experience
Work History
Senior Executive(Documentation)
EXL
Noida, India
05.2023 - Current
- Developed Standard Operating Procedures for the operational processes accurately and comply it with the regulations
- Collaborated with various departments to gather inputs and ensure SOPs meet organisational needs
- Designed and developed detailed process maps to visualize and analyze workflows and operational processes
- Provide ongoing support to ensure proper understanding and implementation of documented processes
- Conduct regular audits to verity adherence to established procedures and identify areas for corrective actions.
Reporting Analyst
Conduent Business Services LLP
Noida, India
01.2019 - 01.2020
- Continuously assessed current reporting techniques and developed improvements to boost the reports
- Prepared documentation for business analysts and updated client data
- Enhanced data integrity by applying meticulous attention to detail when reviewing and analysing data maintenance processes
- Created client-related documents to assist executive leadership in decision-making processes
- Applied advanced Excel functions and filters to prepare the appropriate reports
- Used MS Excel and Pivot Tables to update and present Revenue reports weekly.
Data Analyst Intern
Fiserv
Noida, India
01.2018 - 08.2018
- Prepared a variety of written communications, reports and documents to ensure smooth Payroll process
- Developed special emphasis to details and worked to maintain outstanding Payroll records and Full n Final settlement records of employees.
Education
Master of Business Administration -
Banaras Hindu University
Varanasi, India06.2019
B.Com(finance) -
Banaras Hindu University
Varanasi, India06.2015
Skills
- MS Excel
- Pivot tables
- MS Word
- MS Visio
- Communication
- Team Work
Personal Information
Date of Birth: 02/21/93
Timeline
Senior Executive(Documentation)
EXL
05.2023 - Current
Reporting Analyst
Conduent Business Services LLP
01.2019 - 01.2020
Data Analyst Intern
Fiserv
01.2018 - 08.2018
Master of Business Administration -
Banaras Hindu University
B.Com(finance) -
Banaras Hindu University