Harshita Sharma
Mumbai
Summary
Strategic human resource professional with over ten years of experience in HR service delivery and organizational culture. Demonstrated problem-solving skills and decision-making capabilities, excelling as a manager and team member. Strong organizational and communication skills, with a focus on analytical and creative approaches to change management and organizational development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager - HRBP
NuSummit Technologies Private Limited
07.2022 - 04.2025
- Oversee day-to-day HR operations, including managing employee onboarding and offboarding, ensuring HR data accuracy and integrity, and managing employee records for clients allotted.
- Managed employee grievances, including discussions with cross-functional teams, conflict resolution, and disciplinary actions.
- Managed multiple stakeholders across geographies and functions.
- Collaborated with cross-functional teams to integrate performance management and learning and development.
- Created and managed budgets for team-building activities, and ensured the employee engagement activities are conducted at client locations to build camaraderie and foster a pleasant workplace culture.
- Prepare and present reports, such as attrition, RAG, and trend analysis.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
HR Business Partner
ConnectWise LLP
11.2012 - 07.2022
- Transformed traditional inductions into an in-depth onboarding program covering company values and HR policies, boosted new employee productivity by 30%, and cut orientation time by 35%.
- Conducting new joiner connections to collect onboarding feedback and understand their pulse in the initial days.
- Analyzed data from surveys, interviews, focus groups. to identify trends in employee engagement and satisfaction.
- Enhanced the maturity of our Performance Management System by instituting clear goal-setting practices, conducting regular reviews, and providing comprehensive training for managers and employees on PMS procedures and appraisal discussions. Also, ensure that the PMS is timely actioned, and closed in the HRIS system.
- Developed and implemented the IJP (Internal Job Posting) initiative, resulting in a strong internal hiring program, fulfilling 20% of our talent needs through this avenue.
- Active participation in HRIS implementation. Organized various help desks with respect to health and wealth welfare, and CSR activities.
- Preparing infographics of engaged employees and engagement summaries, presenting the participation level in engagement activities.
- Managed and implemented recognition programs that ensured the reward programs were smoothly conducted, motivating employees toward higher performance levels.
- Identified areas of improvement in existing HR processes and developed solutions to increase the efficiency or effectiveness of HR operations.
- Provided HR advice to managers on workforce planning, talent management, and organizational development.
- Investigated workplace complaints or incidents involving harassment or discrimination according to company policy guidelines. Supported managers during disciplinary action meetings by providing guidance on legal implications of decisions made.
- Assisted in the recruitment process by screening resumes, scheduling interviews, conducting background checks.
- Cultivated relationships with external vendors such as recruiting firms or benefits providers to negotiate contracts or services agreements.
Sourcing Executive
Synergetics IT Services India Pvt. Ltd.
08.2011 - 11.2012
- Sourcing and screening freelance trainers for IT training and contract management for fixed-term developers.
- Vendor and venue sourcing, and liaising with existing vendors to ensure the project plan is on schedule.
- Manage customer/client relationships, book orders for clients, handle purchase orders, along with invoices, payments, etc.
- Resolved any issues between trainers and internal stakeholders in an efficient manner.
Education
PGDBA - General Management
Welingkar Institute of Management & Research
Mumbai03.2014
Bachelor of Engineering - Electronics & Telecommunication
Pimpri Chinchwad College of Engineering
Pune01.2009
HSC - Computer Science & Mathematics
Oxford Sr. Sec. School
New Delhi06.2003
PGDBA - Retail Management
Welingkar Institute of Management & Research
MumbaiSkills
- Employee engagement and onboarding
- HR service delivery
- Grievance resolution
- Stakeholder management
- Policy and process oversight
- Performance management
- People management and analysis
- Employee Life Cycle
Accomplishments
- Supported in setting up the HRBP function with its HR aspects
- Created the presence of HR activities at a client location with minimal resources
- Enhanced the maturity of the performance management system from its existing system
Overall Experience
Total experience: 13 years
Team management: 2 years
Work Experience Journey
Dec 2013 - Apr 2025: HR business partnering, HR service delivery, Onboarding, and Employee Engagements
Nov 2012 - Dec 2013: Talent Acquisition and Learning and Development
Aug 2011 - Nov 2012: Sourcing & Onboarding
Career Path
- NuSummit Technologies Private Limited (Previously known as NSEIT Limited), Assistant Manager - HRBP, 07/22 - 04/25, 2 years 9 months
- ConnectWise LLP, HR Business Partner, 11/12 - 07/22, 9 years 9 months
- Synergetics IT Services India Pvt. Ltd., Sourcing Executive, 08/11 - 11/12, 1 year 3 months
Certification
- Emotional Intelligence and EFT Certification, NxtNLP Research Institute
- HR as a Strategic Business Partner, HRCI/LinkedIn
- HR - Agile HR Fundamentals Certification, Udemy
Timeline
Assistant Manager - HRBP
NuSummit Technologies Private Limited
07.2022 - 04.2025
HR Business Partner
ConnectWise LLP
11.2012 - 07.2022
Sourcing Executive
Synergetics IT Services India Pvt. Ltd.
08.2011 - 11.2012
PGDBA - General Management
Welingkar Institute of Management & Research
Bachelor of Engineering - Electronics & Telecommunication
Pimpri Chinchwad College of Engineering
HSC - Computer Science & Mathematics
Oxford Sr. Sec. School
PGDBA - Retail Management
Welingkar Institute of Management & Research
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