Harshita Vashistha

• Started as P2P Associate in a pilot process handling end-to-end Accounts payables operations.
• Promoted in 2022 to P2P Operations Analyst for consistent performance and process ownership.
• Played a key role in process stabilization and optimization, including SOP creation and client approvals.
• Ensured strict adherence to SLA/ TAT requirements and quality standards.

Key Responsibilities:

Monthly Ageing (Subledger Analysis):

• Analyzing overdue invoices and credit notes
• Identifying root cause and coordinating with internal and clients teams for resolution.

GR/IR Analysis:

• Performing analysis on aged open GR lines.
• Performing root cause analysis and ensuring timely clearance through invoicing or purging.

Vendor Statement Reconciliation:

• Reconciling monthly vendor statement and sharing accurate status of open and paid invoices.

Vendor Inquiry management:

• Handling vendor tickets and proving timely resolution.
• Ensuring smooth communication between vendors and internal teams.

Client Handling:

• Acting as SPOC for client RCA discussions and urgent escalations.
• Preparing data and insights for weekly service delivery meetings.
• Participating in client governance calls and ensuring action closure.

Reversal and Corrections:

• Performing reversal and corrections as per client's requests for incorrect postings and duplicate invoices.

• Process Associate at Genpact India Pvt. Ltd.
• Worked in a pilot P2P process for invoice processing.
• Handled high-priority client requests related to payments and reversal and corrections.
• Assisted in training co-workers after gaining process expertise.
• Preparation and review of SOPs for streamlining the process.