HARSHITH ADAPPA
Mangalore
Summary
Dynamic leader with a proven track record at MUMBAI INDUSTRIAL CATERERS, adept in operations management and staff leadership. Excelled in mentoring and multitasking, significantly enhancing team performance and operational efficiency. Expert in vendor negotiation and banquet setup, consistently exceeding targets through strategic planning and exceptional service delivery.
Experienced with overseeing multiple business locations to ensure seamless operations and high standards. Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Manager
MUMBAI INDUSTRIAL CATERERS
02.2022 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
RESTAURANT & BANQUET MANAGER
HOTEL HERITAGE RESIDENCY
04.2015 - 01.2022
- Delegated tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Directed and managed banquet functions for [Number]-person event.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Followed safety procedures and incorporated safety equipment to reduce injury and loss.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Collaborated with clients to create customized menus, meeting dietary and budgetary requirements.
STORE MANAGER
Bundl Technologies Ltd
04.2014 - 05.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
BACHELOR OF HOTEL MANAGEMENT - FRONT OFFICE & MANAGEMENT
K.L.E' S NIJALINGAPPA COLLEGE
Bengaluru, India06-2012
Skills
- Staff management
- Leadership qualities
- Multitasking and organization
- Operations management
- Staff leadership
- Staff training and development
- Vendor negotiation
- Menu planning
- Banquet setup
Certification
- Microsoft Office Specialist (MOS) Certification
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
TULU
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
KANNAADA
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Timeline
Area Manager
MUMBAI INDUSTRIAL CATERERS
02.2022 - Current
RESTAURANT & BANQUET MANAGER
HOTEL HERITAGE RESIDENCY
04.2015 - 01.2022
STORE MANAGER
Bundl Technologies Ltd
04.2014 - 05.2015
BACHELOR OF HOTEL MANAGEMENT - FRONT OFFICE & MANAGEMENT
K.L.E' S NIJALINGAPPA COLLEGE
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