Harshith Kumar P
Mangalore
Summary
Adept Senior Customer Service Manager with a proven track record at Star Health & Allied Insurance Co.Ltd, I excel in underwriting and policy generation, ensuring seamless operations and customer satisfaction. Skilled in both customer service and financial reconciliations, my quick learning ability and dedication have significantly contributed to achieving branch targets.
Overview
11
11
years of professional experience
Work History
Senior Customer Service Manager(Underwriting)
Star Health & Allied Insurance Co.Ltd
Mangalore
08.2014 - Current
- Acceptance of fresh and renewal proposals, along with cash and cheque.
- Underwriting the Proposals Accepted.
- Generating the policies after verification with customers.
- Handling all the accounting transactions of the branch, including petty cash.
- Responsible for all the underwriting aspects of the branch.
- Coordinating with the marketing department by generating leads, and then helping the branch in achieving targets.
- Ensured adherence to company standards when responding to customers' requests.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Reconciled expenses and financial records.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
- Received and recorded cash, checks and transfers.
- Handled daily cash transactions and maintained petty cash fund.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
- Resolved customer inquiries regarding bills and payments.
- Provided support to the Accounts Payable department as needed.
- Assisted with internal audits conducted by the internal audit department of the company.
- Reviewed and evaluated insurance applications to determine acceptability of risk.
- Maintained detailed records of underwriting decisions and processes.
Cordinator
vajpeyee Arogyashree Scheme of Karnataka Government
09.2013 - 07.2014
- Worked as coordinator of a government scheme in Indiana Hospital and Heart Institution, Mangalore.
- Helped patients in getting the benefits of government health schemes.
- Collecting and uploading patients' information and medical reports in a portal to get them approved by the concerned authority.
- Ensuring that patients receive free medical treatments in private hospitals under the scheme.
Education
M.com - Financial Accounting
Mangalore University
05-2015
B com - Financial Accounting
P.A First Grade College
Mangalore01.2013
PUC - Financial Accounting
P.A Pre-University College
Mangalore01.2010
Some College (No Degree) -
Govt. Hogh School Montepadavu
03-2008
Skills
- Capable of handling pressure situations
- Quick learner
- Self-motivated
- Dedicated and hard-working
- Customer service
- Sales support
Languages
- English
- Kannada
- Hindi
- Malayalam
- Tulu
Hobbies and Interests
- Learning new concepts
- Reading Books
Disclaimer
I hereby declare that all the statements made in this resume are true, complete and correct to the best of my knowledge and belief.
Computer Education
- Application Packages: M.S Office (Word, Excel, Power Point, Access)
- Nudi
- Tally 9 with GST (Pay Roll, Bank Reconciliation Statement)
Personal Information
- Father's Name: Chandrahasa
- Date of Birth: 01/01/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Accomplishments
- Received certificate of 'Yoga Instructor' under Pradhan Mantri Koushalya Bhima Yojana of Central Government.
Timeline
Senior Customer Service Manager(Underwriting)
Star Health & Allied Insurance Co.Ltd
08.2014 - Current
Cordinator
vajpeyee Arogyashree Scheme of Karnataka Government
09.2013 - 07.2014
M.com - Financial Accounting
Mangalore University
B com - Financial Accounting
P.A First Grade College
PUC - Financial Accounting
P.A Pre-University College
Some College (No Degree) -
Govt. Hogh School Montepadavu
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