Harshitha
Chennai
Summary
Dynamic HR Recruiter with proven success at Giggso in full-cycle recruiting and candidate sourcing. Expert in developing effective onboarding processes and fostering relationships with hiring managers. Adept at utilizing innovative interview techniques and maintaining meticulous records, ensuring a seamless candidate experience while achieving staffing goals.
Overview
11
11
years of professional experience
Work History
HR Recruiter
Giggso
Chennai
03.2023 - Current
- Coordinated onboarding process for new hires, including orientation and benefits enrollment.
- Performed reference checks on finalist candidates prior to extending offers of employment.
- Developed and implemented recruiting plans to meet staffing goals.
- Developed and implemented recruiting strategies to attract qualified candidates.
- Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
- Source qualified candidates through online job boards, social media networks, referrals.
- Collaborated with department managers to identify recruitment needs and develop job postings.
- Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
- Consulted with hiring teams on effective interviewing techniques when selecting candidates.
- Maintained accurate records of all recruiting activities within applicant tracking system.
- Reviewed resumes and applications to determine which candidates met the position criteria.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Explained job duties, compensation and benefits to potential candidates.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Provided a positive candidate experience throughout the recruitment process.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
HR Intern
Caprics Learning Lab
Chennai
08.2022 - 08.2022
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
- Analyzed resumes to assess qualifications for open positions.
- Maintained records of all personnel transactions such as hires, transfers, promotions, terminations.
- Managed the onboarding process for new hires, including orientation and paperwork completion.
- Performed administrative tasks such as filing paperwork or entering data into databases.
- Created job postings and placed them on various job boards and websites.
Senior Trade Executive
Hsbc Electronic Processing India Private Limited
Chennai
04.2017 - 03.2021
- Maintained accurate records pertaining to customer accounts including financial statements, contracts and other documents.
- Developed solutions for complex problems encountered during daily operations such as liquidity issues or disputes over payment terms.
- Negotiated amendments to existing trade finance documents with customers and suppliers.
- Coordinated activities between multiple departments in order to facilitate the efficient completion of transactions.
- Investigated discrepancies in customer payments related to letter of credit or collection instructions.
- Provided training to junior staff members on best practices related to global trade services operations.
- Ensured that internal procedures were followed in accordance with bank policies and regulatory requirements.
- Resolved disputes between buyers and sellers regarding payment terms or delivery issues.
Customer Service Associate
Agility GIL Shared Services
Chennai
06.2016 - 03.2017
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Developed relationships with key clients through regular contact and follow-up communication.
- Performed additional duties as assigned by management team.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
Customer Service Associate
Hapag-Lloyd
Chennai
04.2014 - 07.2015
- Processed large volume of documents quickly and accurately while meeting tight deadlines.
- Resolved discrepancies in documentation by obtaining missing information from sources such as clients or other departments.
- Assisted customers in understanding processes related to document submission, filing, and retrieval.
- Verified that documents were properly authorized before entering them into the system.
- Reviewed and processed incoming documents to ensure accuracy, completeness, and compliance with regulations.
- Analyzed customer needs and provided appropriate guidance regarding document preparation requirements.
Education
Certification Program - Human Resources Management
FITA Academy
Chennai 06-2021
Bachelor of Science - Hotel Management
Vels University
Chennai 06-2012
Skills
- Full-cycle recruiting
- Candidate sourcing
- Interview techniques
- Onboarding processes
- Job posting creation
- Global recruitment
- Interviewing techniques
- Relationship building
Timeline
HR Recruiter
Giggso
03.2023 - Current
HR Intern
Caprics Learning Lab
08.2022 - 08.2022
Senior Trade Executive
Hsbc Electronic Processing India Private Limited
04.2017 - 03.2021
Customer Service Associate
Agility GIL Shared Services
06.2016 - 03.2017
Customer Service Associate
Hapag-Lloyd
04.2014 - 07.2015
Certification Program - Human Resources Management
FITA Academy
Bachelor of Science - Hotel Management
Vels University
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