Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic

Harshitha E

Bangalore

Summary

Effective communicator with knack for connecting with people and understanding their needs. Highly organised, with proven track record of managing multiple tasks efficiently. Skilled in active listening, problem-solving, and maintaining positive attitude under pressure. Eager to bring strong interpersonal skills and enthusiasm to contribute to team success.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Personal Assistant

Paschim Ventures
Bengaluru
07.2020 - 03.2021
  • Oversaw maintenance of office equipment and facilities, liaising with contractors to ensure a safe and efficient working environment.
  • Developed and implemented filing systems, both electronic and paper-based, to improve office organisation and efficiency.
  • Processed expense claims and managed budgets for the executive office, providing regular financial reports for transparency.
  • Acted as the first point of contact for the executive, screening calls and visitors to manage access and protect time.
  • Handled sensitive information with discretion, ensuring compliance with data protection regulations and company policies.
  • Facilitated effective communication between the executive and their direct reports, helping to maintain a cohesive and productive team.
  • Coordinated events and conferences, from venue selection to attendee management, ensuring successful execution and positive feedback.
  • Reviewed and updated administrative procedures regularly to comply with changing regulatory requirements and best practices.
  • Updated shared calendars with accurate meeting and event information.
  • Sorted and distributed business mail for office staff.
  • Managed communication systems to enable smooth workplace connectivity.

Personal Assistant

CNR Herbs
02.2016 - 01.2020


  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Managing internal and External Vendor
  • Administrative Support/Expense Reporting
  • Travel Arrangements/Calendar Management
  • Communication Through Mails, Calls And Verbal
  • Updating Time Card for Attendance
  • Ability to Adapt in Any Environment
  • Meeting Arrangements–BRM, Management Meeting, QRM,YRM
  • Filing the Expenses Report for Audit Purpose

Tele Caller

Airtel
Bengaluru
01.2015 - 01.2016
  • Attended regular training to keep up to date on product changes, promotions and best-selling items.
  • Provided friendly, polite and proactive service when dealing with customers, increasing company positive reviews and customer satisfaction.
  • Increased customer satisfaction by offering friendly, helpful and informative customer service.
  • Successfully handled customer complaints in a calm and appropriate manner, offering smart solutions to maintain customer satisfaction.
  • Used excellent multitasking skills to listen to customers and carry out tasks on computers such as writing notes or inputting orders.
  • Successfully generated sales by proactively calling customers and updating them on latest product deals.
  • Handled customer complaints with empathy and professionalism, resolving issues to the customer's satisfaction.
  • Participated in training sessions to enhance product knowledge and improve call handling skills.
  • Operated a variety of communication technologies, including telephone, email, and live chat, to facilitate customer support.

Education

S.S.L.C -

SHREEVANI GIRLS HIGH SCHOOL
Bengaluru, India
01-2011

IIPUC -

RPU College
Bengaluru
01-2013

BCA -

RPU College
Bengaluru, India
01-2015

Skills

  • Excellent Communication

  • MS Excel

  • MS Word

  • MS Power point

  • Word mail merge

  • Live chat operation

  • Sales calls

  • Product upselling

  • Complaint handling

  • Sales and marketing

  • Excellent communication

  • Email writing

  • 40 WPM typing speed

Personal Information

  • Date of Birth: 11/22/94
  • Marital Status: Married

Disclaimer

I hereby declare that the above furnished details are true to the best of my knowledge.

Timeline

Personal Assistant

Paschim Ventures
07.2020 - 03.2021

Personal Assistant

CNR Herbs
02.2016 - 01.2020

Tele Caller

Airtel
01.2015 - 01.2016

S.S.L.C -

SHREEVANI GIRLS HIGH SCHOOL

IIPUC -

RPU College

BCA -

RPU College

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Harshitha E