Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harshitha K

Banglore

Summary

Resourceful Service Coordinator delivering high productivity and efficiently completing tasks. Excel in client relationship management, problem-solving, and workflow coordination. Skilled in communication, teamwork, and adaptability for seamless service delivery and client satisfaction.

Overview

1
1
year of professional experience

Work History

Service Coordinator

Weiwo Telecom Service Pvt Ltd
Banglore
05.2024 - Current
  • Maintained accurate records of services provided for each client.
  • Handled incoming calls and inquiries from customers regarding services offered.
  • Developed strategies for improving customer experience with the organization's services.
  • Monitored staff performance and provided feedback on areas of improvement needed.
  • Worked closely with other departments within the company to ensure successful completion of projects.
  • Reviewed invoices for accuracy prior to submission for payment processing.
  • Developed procedures for tracking customer feedback on services received.
  • Prepared monthly reports summarizing current service activities.

Operator and Trainer

TATA Electronics Pvt Ltd
Kolar
01.2024 - 04.2024
  • Checked product quality against specified standards at each stage of production process.
  • Reported any discrepancies or abnormalities in the production process immediately to supervisor.
  • Provided training assistance to new operators on proper machine operation techniques.
  • Collaborated with coworkers to perform projects quickly and meet business goals.

Education

High School Diploma -

Government Polytechnic For Womens
Banglore
04-2024

Skills

  • Notetaking and documentation
  • Customer expectation management
  • Telephone communication
  • MS Office expertise
  • Service monitoring and evaluation
  • Accurate Recordkeeping

Languages

kannada
First Language
English
Intermediate (B1)
B1
Telgu
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Service Coordinator

Weiwo Telecom Service Pvt Ltd
05.2024 - Current

Operator and Trainer

TATA Electronics Pvt Ltd
01.2024 - 04.2024

High School Diploma -

Government Polytechnic For Womens
Harshitha K