Harshitha M

Project- Digital Contracts, ECA, GenAI

• Trained developers and quality assurance team members in automation programs and processes.
• Managed documentation efforts related to the design, installation, and operation of automated systems, ensuring accurate records were maintained for future reference.
• Participated in root cause analysis efforts to resolve complex issues related to automated equipment performance.
• Kept on track with deadlines for development cycle times.
• Reduced operational costs, identifying and eliminating inefficiencies in automation systems.
• Served as the primary point of contact for all inquiries related to automation equipment performance, troubleshooting issues as they arose and implementing corrective actions when necessary.
• A&O in GenAI ensures secure access and governance of users, models, and credentials while keeping the system running reliably in production. It covers monitoring, cost control, prompt/RAG/model updates, and incident handling. It also enforces safety, audit logging, and feedback loops to maintain accuracy and compliance at scale.