HARSHITHA PASUPULAITY
Hyderabad
Summary
An innovative and knowledgeable professional with 4 years of experience as a Business Analyst and Manual Testing. With a background in academia and quality assurance testing, bringing a unique set of skills to provide a comprehensive learning experience and contribute to data analysis and quality control efforts.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Business Analyst
Neutara Technologies
01.2024 - Current
- Developed and delivered compelling weekly and monthly presentations using PowerPoint for leadership meetings, effectively communicating key business metrics and trends
- Utilized data visualization techniques to present complex information in a clear and concise manner
- Created and managed monthly reports for Delivery Enablement, such as Total Cost of Ownership and Contract Management
- Implemented and maintained a robust internal database using a SaaS tool for tracking daily tasks across the entire organization
- Lead license management by working with companies that provide monthly and yearly subscriptions
- Managed SaaS (Software as a Service) licensing with an average of 30 licenses every month costing around $6000 and yearly 25 licenses with an overall cost of $4000
- Defined and standardized data collection procedures to ensure data accuracy and consistency
- Performed data analysis to identify trends and opportunities for process improvement
- Leveraged Zoho Helpdesk reporting tools to design and build insightful dashboards for tracking key performance indicators (KPIs) related to support tickets
- Collaborated with tower POD leaders to communicate critical service desk updates and ensure efficient issue resolution
- Managed and maintained the organization's CRM HubSpot platform, ensuring accurate tracking of sales activities, opportunities, and pipeline progression
- Generated comprehensive reports analysing sales performance, revenue generation, and customer trends
- Provided valuable insights to sales leadership to support strategic decision-making
- Trained and mentored junior team members in SAAS tool usage and best practices
- Collaborated with stakeholders across departments to identify areas for process improvement and automation
- Analysed workflows and data flows to design and implement efficient internal tools using industry-standard methodologies
- Measured the impact of automated processes, demonstrating increased efficiency and resource optimization
Assistant Professor-Statistics
Avinash College of Commerce
01.2020 - 03.2022
- Delivered high-quality lectures, facilitated engaging discussions, and utilized innovative teaching methodologies to ensure an interactive and effective learning experience
- Developed and updated course curriculum, incorporating industry trends and academic standards to provide students with relevant and practical knowledge
- Assessed students' progress through assignments, exams, and projects, providing timely and constructive feedback to support their growth and understanding
- Mentored and guided students in setting and achieving their educational goals, addressing their queries, concerns, and challenges promptly and effectively
- Actively participated in departmental and institutional meetings, committees, and events to contribute to the development and review of academic policies and programs
Analyst -Manual Testing
Cognizant Technology Solutions
07.2013 - 06.2014
- Efficiently analyse the test document and promptly prepare comprehensive test scenarios and test cases
- Actively engage in system testing, UAT, and Ad hoc testing, ensuring a stable and defect-free environment in collaboration with other modules
- Demonstrate proactive defect reporting and diligent tracking using TFS, ensuring effective communication and resolution
- Execute test scripts meticulously, recording accurate results in TFS for transparent reporting and analysis
- Display expertise in EDI testing by creating meticulous test data and conducting thorough cross-verification with the database
- Actively participate in daily status calls and contribute to open defects update calls, fostering effective teamwork and collaboration
- Conduct regular and reliable smoke tests on the builds to validate stability and functionality on a daily basis
Education
M.Sc. - Statistics
Osmania University
HyderabadB.Sc. - MSCS
Osmania University
HyderabadSkills
Business Analysis
Core Competencies
Teaching and Curriculum Development, Research and Publication, Student Mentoring and Support, Professional Development, Institutional Engagement, Strong analytical, logical, and mathematical skills, Excellent interpersonal and communication skills, Test Documentation Analysis, Testing Methodologies, Defect Reporting and Tracking, Test Script Execution, EDI Testing and Data Integrity, Communication and Collaboration, Detail-Oriented Approach, Problem-Solving and Analytical Skills
Personal Information
Date of Birth: 02/11/93
Profile Summary
- Demonstrated exceptional ability to analyse test documents, identify test scenarios, and create comprehensive test cases, ensuring thorough testing coverage and accurate results.
- Successfully conducted system testing, User Acceptance Testing (UAT), and ad-hoc testing, collaborating with cross-functional teams to ensure software stability and a defect-free user experience.
- Utilized tools such as TFS (Team Foundation Server) for defect reporting, tracking, and management, ensuring effective communication and resolution of issues throughout the software testing lifecycle.
- Effectively communicated with team members, stakeholders, and clients, leveraging excellent communication skills to bridge the gap between technical and non-technical stakeholders and clearly understand project requirements and objectives.
- Trained and mentored junior team members in SAAS tool usage and best practices.
- Demonstrated a detail-oriented approach to testing, conducting a thorough analysis, and documenting results accurately to ensure comprehensive test coverage and reliable software performance.
Timeline
Business Analyst
Neutara Technologies
01.2024 - Current
Assistant Professor-Statistics
Avinash College of Commerce
01.2020 - 03.2022
Analyst -Manual Testing
Cognizant Technology Solutions
07.2013 - 06.2014
M.Sc. - Statistics
Osmania University
B.Sc. - MSCS
Osmania University
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