Motivated professional with a background in operations management, data analysis, and client coordination. Skilled in using data visualization tools to extract insights and support decision-making. Experienced in troubleshooting technical issues, improving system efficiency, and leading small teams. Currently pursuing training in Data Science and Machine Learning to enhance analytical skills and expand technical knowledge.
E-commerce Operations Analysis, Analysed 100,000 orders, identifying trends, seasonal patterns, and customer demographics., Evaluated geographic distribution and economic impact, calculating order and freight values., Assessed delivery performance, determining average delivery times and efficiency across regions., Examined payment methods and instalment patterns, providing insights into customer preferences., Delivered actionable recommendations to enhance order processing, reduce costs, and improve customer satisfaction.