Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Harshitha Ramesh

Harshitha Ramesh

Chennai

Summary

Experienced professional with a strong track record in developing collaborative and multitasking skills in a fast-paced environment. Transitioning to a new field to leverage problem-solving capabilities and adaptability. Eager to apply and grow versatile skills in a dynamic and supportive setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Associate

Sutherland
08.2024 - 09.2024
  • Contacted customers to provide updates on orders and purchases, updating CRM system with notes on conversation.
  • Resolved complex customer complaints by analysing situations and offering practical solutions, enhancing overall satisfaction.
  • Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies.

Business Development Intern

CMRL
05.2024 - 07.2024
  • Coordinated with marketing team to create promotional material for business development purposes.
  • Managed project timelines and budgets, ensuring successful completion of business development initiatives.
  • Identified market gaps for new and updated products and services.
  • Conducted market research to identify potential business opportunities and customer needs.

Business Development Intern

Bookmyshow
05.2023 - 11.2023
  • Helped teams reach ambitious sales objectives with multi-channel marketing campaigns.
  • Assisted in negotiating contracts with new clients, focusing on beneficial terms for both parties.
  • Managed customer relationships through regular follow-ups, addressing queries and feedback.

Education

B.Com (Corporate Secretaryship) - commerce

Justice Basheer Ahmed Sayeed College For Women (Af
04-2025

Higher Secondary Education - Commerce

St.Columbain's.A.I.Hr.Sec.School
Chennai, India
05-2022

Skills

  • Customer service
  • Time management
  • Computer skills
  • Customer assistance
  • Basic accounting
  • Client relationship management
  • Strategy development
  • Customer relationship management (CRM)
  • Decision-making
  • Analytical skills
  • Business development
  • Market research
  • Client acquisition
  • Interpersonal skills
  • Teamwork
  • Account management
  • CRM software

Certification

  • Tally ERP & GST, CSS - 1st Jan 2024 - 3rd feb 2024
  • Digital Skills & AI Fluency - 1st Aug 2024 - 30th Aug 2024

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Associate

Sutherland
08.2024 - 09.2024

Business Development Intern

CMRL
05.2024 - 07.2024

Business Development Intern

Bookmyshow
05.2023 - 11.2023

B.Com (Corporate Secretaryship) - commerce

Justice Basheer Ahmed Sayeed College For Women (Af

Higher Secondary Education - Commerce

St.Columbain's.A.I.Hr.Sec.School

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Harshitha Ramesh