Harshit Singh Sandhu
Associate Project Manager
New Delhi
Summary
Accomplished engineering graduate with a strong background in IT project management and business consultation. Proven track record in managing IT solutions for multiple brands, leading integrations, and streamlining business processes. Skilled in end-to-end project execution, from requirements gathering to deployment, with expertise in integrating third-party solutions, optimizing workflows, and aligning technical solutions with business objectives. Adept at collaborating with cross-functional teams, managing risks, and delivering high-quality outcomes that enhance operational efficiency and client experience.
Overview
4
4
years of professional experience
4
4
Certification
Work History
Project Associate
Ans Commerce
Noida
07.2024 - Current
- Handling 10+ brands, including Galderma, Jack & Jones, Vero Moda, Only, Selected Homme, Vastrado, Optimum Nutrition, Kotty Lifestyle, Ruosh, Florishm, Rosso Brunello, and more.
- Successfully led the solutioning and development for 10+ integrations, including Visenze recommendations and search, Rebid recommendations and CLP sorting, EasyEcom OMS, PISPL logistic partner's OMS, Unicommerce OMS, Snapmint, PayU, RazorPay, and more.
- Spearheaded the product and business-planning process across cross-functional teams, aligning innovative product solutions with evolving consumer needs and market trends.
- Transformed high-level product strategies into detailed, actionable blueprints for engineering teams, driving the creation of prototypes, Product Requirement Documents (PRDs), and successful product launches.
- Successfully managed a special project focused on integrating AI tools into the Kartify product, overseeing end-to-end execution, including defining PRDs, DFDs, API structures, timelines, and deliverables.
Business Analyst
Define Labs
New Delhi
09.2022 - 06.2024
- Within project management team, responsible for making of DFD, wireframes/prototypes, Process flows, FRD, BRD, RFP, ERP, managing sprints in jira, creating tasks and assigning those to the team, and marking daily progress API testings using Postman (currently handling 3 running projects)
- Collaborate with multiple stakeholders and cross-functional teams to get the projects delivered in a timely and efficient manner.
- Proactively establishing and maintaining relationships with strategic, high-currency clients by conducting weekly reviews of deliverables for accuracy and timeliness.
- Also, to gather client requirements and convert the same into functional documents.
- Proficient in using Bitbucket, Postman, Android Studio, Xcode, Jira, Agile methodologies, Figma, MySQL, PostgreSQL.
Technical Support Executive
Teleperformance
Gurgaon
06.2021 - 02.2022
- Dedicated to ensuring the smooth and efficient operation of Adobe applications by promptly addressing and resolving bugs and errors in real time
- This involved a combination of technical expertise, problem-solving skills, and effective communication
- Tackle issues as they arise within Adobe software was One of the core aspects of this role
- This includes troubleshooting problems reported by users, whether they are internal employees or external customers
- Expertise in Adobe applications allowed me to identify the root causes of these issues and apply solutions to resolve them swiftly
Customer Support Associate
Tech Mahindra
Noida
12.2020 - 05.2021
- Role revolved around ensuring the operational integrity of Bell lines in Canada
- This multifaceted responsibility entails a range of tasks aimed at maintaining the quality and functionality of these essential communication networks
- Key duties involved the creation of damage reports whenever Bell lines are compromised or damaged
- These reports serve as critical documentation that not only highlights the nature and extent of damage but also trigger the necessary actions for repair and restoration
- My meticulous approach to crafting these reports ensures that all relevant details are captured accurately, enabling swift and effective responses to incidents.
Skills
Technical Skills:
- SQL
- HTML, CSS
- IT Project Management
- JIRA
- Postman
- Product Development
- SDLC
- Solution Formulation
- User Acceptance Testing
- Wireframing
Project Management & Business Skills:
- Agile Methodology
- Business Consultation
- Business Needs Alignment
- Business Planning
- Business Process Improvement
- Risk Management
- Stakeholder Management
- Strategic Planning
- Requirements Gathering
People & Communication Skills:
- Client Satisfaction
- Operations Management
- Technical Writing
- Team Collaboration
- Problem-Solving
- Leadership
Brands
Working with 10+ brands like:
- Skin Health And You(Galderma)
- Optimum Nutrition
- Vastrado
- Jack and Jones
- Vero Moda
- Only
- Selected Homme
- Ruosh
- Florishm
- Kotty Lifestyle
- Secret Wish
- Yardley
- Rosso Brunello
- Etc.
Integrations
Led 10+ Integrations for the betterment of the brands.
- Kartwave
- PISPL OMS
- Whatmore
- Salesforce
- Visenze Recommendations
- Visenze Search
- Rebid Recommendations
- Rebid CLP Sorting
- Gokwik Checkout
- Snapmint (Buy Now Pay Later)
- Unnicommerce OMS
- PayPal Express Checkout
- Fynd OMS
- EasyEcom OMS
- Quick Checkout
- PayU
- RazorPay
- Multiple Payment Gateways.
- Etc.
Education
Bachelors Of Engineering - Information Technology(IT)
Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV]
Bhopal06.2020
Affiliations
- Football Player (State Level)
- Played football at the state level, showcasing teamwork, discipline, and competitive spirit.
Captained both college and school football teams, demonstrating leadership, strategic thinking, and effective communication skills. - Volunteer, Kronos College Fest
- Led multifunctional teams in organizing Kronos, the college fest, ensuring its successful execution.
Managed logistics, coordinated activities, and demonstrated organizational prowess in a fast-paced, high-stakes environment.
Cultivated teamwork, problem-solving, and time management skills.
Certification
- EDGATE TECHNOLOGIES Pvt Ltd. Web Designing | (3 days – Gwalior, India)
- Advance certification in Data Analyst | IIT Kanpur. IOT | (6 Months - IIT, Kanpur)
- Advance certification in Business Analyst | IIT Kanpur. IOT | (6 Months - IIT, Kanpur)
- Advance certification in SQL | IIT Kanpur. IOT | (6 Months - IIT, Kanpur)
Timeline
Project Associate
Ans Commerce
07.2024 - Current
Business Analyst
Define Labs
09.2022 - 06.2024
Technical Support Executive
Teleperformance
06.2021 - 02.2022
Customer Support Associate
Tech Mahindra
12.2020 - 05.2021
Bachelors Of Engineering - Information Technology(IT)
Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV]
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