
Have successfully delivered in each role and responsibilities being assigned in last 15 years.
Was able to deliver best recovery rates, lowest flow from Mid buckets and best forward flows in early portfolio, also was able to design framework between tele and field collection towards early start and to save cost and manpower without compromising on required goals
Responsible to manage team of 3000 FTE employees so to handle 4000 crore bounce volume for personal loans as to ensure lowest delinquency with tight controls and compliance.
Basis the need and expertise in rural markets collection, given the opportunity to join back as Senior head collection for entire Rural Markets portfolio from bucket X to infinity buckets.
Got an opportunity to work in Risk unit where have to align between business, collection and underwriting team to build policies and strategy for personal loan portfolio and was reporting into Chief Risk Officer
As successfully delivered in previous role with best ever performance and lowest cost, was given opportunity to manage all buckets starting from front end buckets upto written off portfolio e.g. 0 bucket to infinity bucket for entire Rural Markets
Basis performance in regional role as was able to deliver best performance to ensure lowest ever flow to higher buckets, being offered the opportunity to serve as national role to manage GCL buckets for entire nation from previously only Maharashtra.
As due highest recovery rates in pas role as area collection manage, was promoted to regional position and was offered to manage GCL buckets so to tighten flow to higher bucket and save in provision of losses and written offs
Was responsible to manage written off portfolio and to deliver 1% rate of return with the help of legal and skip tracing tools
Was responsible to manage gross credit loss buckets so to ensure lowest write offs
Expertise in managing large teams and portfolio from frontend buckets to infinity as to ensure lowest delinquency rates alongwith best loss to ARs also to ensure best recovery rates fromcharge off portfolio