Harshmeep Chahal
Restaurant Supervisor
Kurukshtra
Summary
Dynamic Restaurant Supervisor with a proven track record at Hotel H, adept in leadership and team management, alongside exceptional customer service skills. Elevated dining experiences through meticulous attention to detail and effective communication, significantly enhancing customer satisfaction. Skilled in inventory management and staff training, consistently ensuring operational excellence and compliance with food safety standards.
Overview
2
2
years of professional experience
5
5
Languages
Work History
Restaurant Supervisor
Hotel H.
Kurukshetra
06.2022 - 07.2024
- Oversee the performance of wait staff and provide training about menu knowledge and customer service handling
- Handle shift changes and prepare duty roaster with manager to ensure proper coverage during busy hours
- Monitor staff performance and provide best customer service to meet customer requirements
- Taking responsibility for managing reservations, extending a warm welcome to guests upon arrival, and helping with taking their orders as needed
- Offer food menus to the customers and provide dishes descriptions if it is required
- Arrange & maintain stock level such as raw material, beverages, cutlery, linens, glassware, consumable etc
- In the dining area
- Coordinating with kitchen, wait staff to ensure that the load is served timely to the customer table with adequate temperature
- Pay attention to the customer requirements and collect feedback by asking open ended question for betterment of restaurant
- Supervise dining area to ensure that all the customers are being served as per the standards
- Organize to display food menus, daily special displays in the restaurant
- Suggest premium menu items, specials, or complementary dishes and highlight daily deals, happy hour offers, or limited-time menus to enhance the dining experience
- Monitoring dining areas to ensure that the employees comply with health standards, uphold cleanliness, and maintain an aesthetically pleasing environment
- Maintain record of the ordered food by the customer and assist cashier to generate bills
- Discussing with the Manager ongoing planning events and discuss inventory on ordering, storage, and inventory management
- Establish a routine cleaning schedule to ensure consistency
- Assist manager & cashier with the cash management at the end of each shift
Education
Diploma Of Hospitality Management - Hospitality Management
Victoria Healthcare College
Sydney , Australia 11.2024
Bachelor Of Arts - Arts And Social Science
Glocal University
Uttar Pradesh 06.2024
Diploma - Hospitality And Tourism Management
Sabarmati University
Gujarat 04.2001 -
Skills
- Leadership and team management
- Motivating and coaching staff
- Conflict resolution
- Task delegation
- Effective communication
- Active listening
- Strong customer service skills
- Time management
- Organizational skills
- Inventory management
- Scheduling and staff allocation
- Problem-solving abilities
- Attention to detail
- Financial and budgeting knowledge
- Food safety and hygiene awareness
- Multitasking under pressure
- Crisis management
- Performance monitoring and feedback
Personal Information
- Date of Birth: 01/29/02
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
Restaurant Supervisor
Hotel H.
06.2022 - 07.2024
Diploma - Hospitality And Tourism Management
Sabarmati University
04.2001 -
Diploma Of Hospitality Management - Hospitality Management
Victoria Healthcare College
Bachelor Of Arts - Arts And Social Science
Glocal University
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