Harshni M
Bengaluru
Summary
To enhance my professional skills and contribute to the company in a dynamic and stable workplace.
Overview
4
4
years of professional experience
Work History
Catalog Quality Associate
Amazon
Bengaluru
03.2020 - 01.2024
- Thoroughly check product details to ensure accuracy & completeness of the data.
- Review Amazon Catalog for content quality based on pre-defined guidelines & SOPs.
- Working on barcodes ensuring a GTIN provided by a seller is valid for a brand family.
- Comparing newly created ASINS to existing highly valued ASINS of top brands in a market.
- Removing invalid barcodes and updating valid GTINS to the Brand with a valid proof.
- Knowledge on Barcodes (UPC, EAN, GTIN).
- Knowledge on attributes in Catalog.
- Updating the SOP and communicating the same with the team.
- Handling multiple types of Audits & verification for the audits performed by auditors.
- Conducting Markdown discussion for the team.
- Working on ASINS (Amazon Standard Identification Number).
- Responsible for Brand Curation & Trouble Ticketing Reporting to stakeholders on daily basis.
- To review the request by seller & approve the GTINS for brand, if there is valid affiliation.
- Solving seller queries, solving through trouble ticketing.
- Handling escalations.
- Handling and Monitoring Trouble Tickets on behalf of Sellers.
- Creating Work Allocation in SQL tool and assigning among the team.
- Raised Process Improvement ideas.
Education
MBA - Finance
Ramaiah Institute of Management Sciences
Bengaluru01-2019
PGDM (AIMA) - Finance
Ramaiah Institute of Management Sciences
Bengaluru01-2019
B.COM - Finance
Maharani Lakshmi Ammanni College for Women
Bengaluru01-2017
Skills
- MS-Excel certified
- Analytical skills
- Tool knowledge - MS - Excel, Google sheet, Basic SQL
- Multi tasker in a fast paced environment
- Process management
- Staff training and coaching
Internship
Bharat Electronics Ltd, 07/04/17 - 08/31/18, Organisational Study, An overview of BEL management at NS-1 in sonar and communication system (S & CS).
Languages
English
Proficient
C2
Hindi
Proficient
C2
Tamil
Elementary
A2
Most proud of
- Excelled: Awarded as Top Performer of the team in Amazon.
- Winner: Awarded as the Bright Beginner of the team in Amazon.
Timeline
Catalog Quality Associate
Amazon
03.2020 - 01.2024
MBA - Finance
Ramaiah Institute of Management Sciences
PGDM (AIMA) - Finance
Ramaiah Institute of Management Sciences
B.COM - Finance
Maharani Lakshmi Ammanni College for Women