Harshpreet Singh

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Liaised with employers and educational institutions on behalf of clients, gathering essential documentation required for applications.
• Maintained up-to-date knowledge of immigration laws and regulations to provide accurate information to clients.
• Provided support throughout the entire visa application process, maintaining clear communication channels with clients at all stages.
• Conducted thorough document reviews to identify potential errors or inconsistencies before submission, minimizing delays or rejections.
• Negotiated with government officials when necessary to resolve discrepancies or secure favorable outcomes for clients.

Working as Operational Officer in France VAC (Visa Application Center), Currently handling responsibilities of documentation, customer query handling and submission process.

• Coordinated visits and provided briefs to very important personnel (VIPs) regarding their visa application process.
• Reviewing submitted applications to identify errors and omissions in form if any.
• Data entry of submitted applications in to internal server.
• Handling Applicant's query and guiding them through application process
• Coordinating with different internal teams to forward documents to France Embassy.
• Maintenance of records for internal book keeping
• Daily handling of more than 40 applicants and pitching for travel insurance.

• Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Conducted research to stay up-to-date with industry trends, prices and market competition.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Branded products through effective salesmanship and maintained long-term relationships with clients.
• More than 5 client visits in a month for sales opportunities.